BSS B2B Lock, Login & Password
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Reviews (657)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants recommend this app for running B2B and wholesale alongside retail on one Shopify store. They use it to lock pages, products, collections, prices, and even the cart so only approved or tagged customers see B2B content and wholesale pricing. Setup and lock rules are described as intuitive and reliable, and many praise the fast, patient support for custom workflows, theme fixes, and advanced B2B requirements.
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I use this plugin on multiple stores. It's very easy to use and understand. The support is superior.
had a great experience with Bo in helping get this set up! this app has been so easy and exactly what we were looking for!
Outstanding App. Even Better Support.
I rarely write reviews, but this team has earned one.
I found this app after Shopify AI recommended it, and it has been exactly what I needed to lock and hide pages in my store. The app is excellent, but what truly sets it apart is the customer support.
Ines is exceptional.
Before I even installed the app, she took the time to understand what I wanted to achieve and patiently explained how everything worked. Her guidance gave me so much confidence that I upgraded from the free plan to the paid plan immediately after our call.
Afterwards, I had a few questions, and once again, she went above and beyond. What impressed me most wasn't just her knowledge—it was how hard she worked to understand my problem before trying to solve it. She listens carefully, asks thoughtful questions, and genuinely wants the best outcome for her customers.
She is also refreshingly honest. If something is a Shopify limitation, she says so. If you've simply missed a step, she explains it with kindness and respect. She never makes you feel uncomfortable—only supported.
That level of professionalism is rare.
Great apps are built with good code. Great companies are built with great people. Ines is one of those people.
If you're considering a lock app, don't hesitate. You'll get a powerful solution backed by someone who genuinely cares about helping you succeed.
Highly recommended.
Audrey was great to work with on the lock app. I had no idea what I was doing and she helped me get my products locked and helped me fully understand how the app works!
Ines, was a great person to work with, she's very knowledgeable and helpful and helped me find a solution.
I’d like to give some praise here: I didn't know how to set up a lot of things, but the customer service representative patiently answered my many questions and configured the features I needed for me.
What a fabulous app! Something I could have used so much over the past years to make dealing with business customers easier...special products for particular customers and not to be seen by anyone else or to be found on google etc.
Back up support continues to be exemplary and I couldnt give any more praise. By far the best customer support I have ever experienced from an app creator. Tom has been instrumental in one to one help but also the email support is excellent too.
Wow, thank you so much for such a thoughtful review! ❤️ We’re thrilled to hear that the app has made managing your business customers and private products so much easier.
And your words about our support team truly mean a lot to us. We’re especially happy to hear that Tom has been there to guide you one-on-one and that you’ve had such a great experience with our email support as well. We’ll definitely make sure your kind words reach Tom and the whole team! 🙌
Thank you again for your trust and support. Whenever you need us, just reach out and we’ll be happy to help! 😊
Very useful app and the support is prompt and they follow up my issues constantly and get them resolved.
The app does exactly what i needed it to and the customer support is brilliant, there is always someone available to help and there isn't any question they've not managed to solve for me.
Ruby has been there to help me to set up my b2b platform, and she has been responding so fast, and she and her whole team has been helping me step by step with EVERYTHING. I feel like I have been asking a million questions, and each time I have received the most friendly and helpful responses ever.
We’re so happy to hear that Ruby and the team could be there for you throughout the setup! Setting up a B2B platform can come with a lot of questions, so we really appreciate you trusting us with all of them.
We’ll make sure Ruby sees your kind words. And please keep the questions coming whenever you need help, we’re always happy to work through them with you!