Reviews (791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this subscription platform as intuitive for both admins and customers, with a polished portal that reduces support tickets. Many report lower churn, higher retention and LTV, and subscriber growth driven by optimized cancellation flows, rewards, and failed payment recovery. They value robust analytics, customization, and seamless migrations from other apps. Support is frequently praised as fast, proactive, and strategic, with advice that measurably improves performance.
Refine
-
By rating
We had a great experience working with Tarun to set everything up on Loop. Tarun provided us with everything we need, he was a very nice person what gave us a better feeling as well, we are happy to start with Loop now!
Wonderful experience with Loop! Great onboarding and very helpful team. Never had such an easy and guided experience. Highly recommend
Shuanshi helped me relocate the sub options to a space within another another app's section, something i could not do alone. This was done timely once we had secure d their access. Now looks perfect. Would recommend.
Great experience so far! App looks great. Cant wait to start working on it. Also Suraj was great and helped me set up the widget.
The CX team did a great job in helping me :)
Support has been good. Loop is working well for us.
Shuanshi was very helpful! I had a very confusing issue with the subscriptions and my customers, but Shuanshi fixed everything for me while I was doing my errands, she was very kind, professional and effective! I totally recommend to use the chat before following any misleading tutorials online, including AI chats. Thank you!!
Great experience with the Loop
Great app to use and customer support is very helpful!
"Big shoutout to Suraj from the support team! Jumped in via live chat and solved my issue fast, no back and forth, just straight to the point. Loop has been a great app for managing subscriptions on our Shopify store and the support makes it even better. Highly recommend!"
