Loop Subscriptions App

An easy to use app once you get the hang of it with very responsive and helpful support team - even on the Starter Plan. Same person stayed with me across 24+ hours of troubleshooting, sending 2x instructional Looms, and following up. Very hard to find that level of responsiveness in my experience.

Loop is a fantastic subscription app for small brands. It integrates seamlessly with our Shopify storefront, creating a polished, on-brand subscription experience that looks great and is straightforward for customers to use.

The Loop team are responsive, informative and supportive, guiding you through each stage of setup with clear advice and practical help. The process feels well managed from initial app installation through to website launch, with onboarding typically taking around two weeks.

The app is both functional and customer-friendly, making it simple to manage subscriptions while maintaining a smooth experience across our online store.

The Loop team has been so great and helpful! They worked super quick and efficiently to get everything sorted and migrated over from my past subscription platform which was definitely a plus. Tarun was super quick to respond to all of my questions and make the onboarding process super quick. Within our first week we have already gained 5 new subscribers, so that is such a plus.

Super excited to continue with Loop!

We moved two stores from Kaching to Loop and the part I expected to be painful was not: Loop handled the import and everything was tested before it went live. Jagrit ran the onboarding and was quick, clear, and actually reachable when we had questions. The two weeks of hypercare afterwards meant we were never left guessing.

I am extremely happy with Loop. We have now used three different subscription integrations and Loop's customer service has surpassed all of them. Their migration and onboarding team was fantastic.

I am very happy with their widget, cancellation flows, and customer portal.

My migration specialist, Devak, was awesome!

Extremely useful and good app, especially for subscriptions. Very good features and timely updates. Special mention to their amazing support they have through their dedicated Slack channels, especially our support POCs, Ishika and Sparsh. They have been really great, and they really put effort towards us and towards our brand. It's much appreciated.

Loop has helped us provide a seamless experience for subscription customers, with new features and integrations being added regularly to help us grow our program even more. The Loop platform is easy to navigate, and their support team is extremely helpful and responsive. Would definitely recommend to other brands, especially those that are already using Shopify.

We moved to Loop because we were looking for a better experience for our customers to be able to manage their own subscriptions. 6 months in our customer service issues have gone down and our customers are managing their subscriptions on their own. We also were able to allow customers to add a regular product to their orders.

We've had very few issues with the app, and when we have raised them to our support team, the response has been quick and issues have been resolved.

Onboarding and migration from another subscription app was seamless. Tarun was fantastic to work with during the onboarding. I never had help with my former subscription app. I already have more functionality and data than I could ever need, plus the widget customization is exactly what I was looking for. This is the subscription app you NEED. All around 5 stars!

was quite difficult to choose which sub app to go, chosed loop.
took me a while to set it up and learn the app. looks pretty advanced with all the options you can choose, rewards, cancel flows, widget design, email customization etc. they have pretty good AI that answers questions fast and also real human support that are always helpful. so far im pleased.