Reviews (791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this subscription platform as intuitive for both admins and customers, with a polished portal that reduces support tickets. Many report lower churn, higher retention and LTV, and subscriber growth driven by optimized cancellation flows, rewards, and failed payment recovery. They value robust analytics, customization, and seamless migrations from other apps. Support is frequently praised as fast, proactive, and strategic, with advice that measurably improves performance.
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great service!
Straightforward help love it!
Great onboarding process. It was a high risk for our company to switch subscription providers and Loop was very hands on and made sure the migration went as smooth as possible.
Love the app so easy to use and really good success manager.
Neha was really helpful and fast! we needed to make a pretty custom change to a specific subscriptions and she handled that with no issues.
Great experience!
Excellent support and onboarding process. They provided hands on management of my existing subscriptions so the process was seamless. Highly reccomended!
Kashish was very helpful troubleshooting our widget as we launched a new site. Thank you for getting us back up and running so quickly!
Vishal took the time to help me resolve some technical issues. Thank you so much for your patience and help.
Great customer service Aditya was a huge help in getting this complicated process sorted out
Highly recommend Loop. They listened to my concerns about the subscription program I was currently using and walked me through how Loop provided all the features I needed. They took their time answering my questions. There was no pressure at all. Once I decided to switch to Loop the onboarding process was easy. They walked me through every detail of the process. I've only been using the subscription for a short time now but so far everything has been great. Customer support is top notch.
