Reviews (791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this subscription platform as intuitive for both admins and customers, with a polished portal that reduces support tickets. Many report lower churn, higher retention and LTV, and subscriber growth driven by optimized cancellation flows, rewards, and failed payment recovery. They value robust analytics, customization, and seamless migrations from other apps. Support is frequently praised as fast, proactive, and strategic, with advice that measurably improves performance.
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We've been using Loop Subscriptions for our curated monthly beer club box. Onboarding was smooth and straightforward, and the platform has given our customers a noticeably better user experience compared to our previous subscription solution. The ongoing support has also been excellent. Would recommend
Loop has been a great addition to our company. The app runs smoothly and they're always releasing exciting features. Our CSM is really on point when it comes to understanding business needs and coming up with solutions and/or new features to account for emerging use cases. I highly recommend them.
Amazing platform and an amazing team, so helpful and very responsive!
Loop is one of the best tools I've seen to manage subscriptions and the customer portal. It's easy to navigate, with a lot of options, and the reporting is great. Also, great support from their team!
Support (Ashwen) is very helpful! I had a few issues and he helped me right away
Very excited to be on a more nimble subscription platform. Migration was well handled from our previous vendor and already our customers and our staff are thrilled with the changeover.
Great app - very intuitive and captures all consumer needs.
The onboarding process was a breeze - they helped set up the experience based on my business requirements and addressed all my concerns promptly.
we just switch from a different subscription to Loop and I can say the the overall user experience was superb! Pretty much all data we track on a weekly basis are available in Loop Analytics! No need to manual export data because all are in the analytics dashboard!
Ayuush really nice guy really helped good
The migration process was easy and seamless. Aditya made sure I had clarity every step of the way and provided constant updates whenver a step was completed. The platform itself is fully customizable and easy to work with. 5/5
