Reviews (794)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong subscription platform with excellent onboarding and “next level” support. Migrations from other tools are called seamless, with careful planning and post‑launch hypercare. The app is intuitive, reduces support tickets via self‑service portals, and focuses on retention with flexible cancellation, rewards, and failed payment recovery. Merchants also praise flexible configuration, solid analytics, and reliable performance at scale, often highly recommending it despite premium pricing.

December 22, 2025

We have a great experience working with Loop Subscriptions.

The collaboration is smooth and genuinely friendly from day one. Their team is always quick to jump in whenever we run into issues, and they don’t just react, they proactively suggest features and improvements we can take advantage of.

They also supported us through our migration from a previous subscription solution, which made the transition much easier than expected. Overall, it’s been a really positive and supportive partnership.

Edgard & Cooper
Belgium
About 1 year using the app
December 22, 2025

Our experience with Loop has been really great! We moved to the platform earlier this year after leaving our previous platform, and the features available have made it much easier to strengthen and scale our subscription program. Big shoutout to Manan for the ongoing support in helping us get set up smoothly and continuously improve our current systems.

LUMINAS Energy
United States
7 months using the app
December 19, 2025

We’ve tested several subscription apps and Loop stands out. The product is solid, flexible, and works reliably at scale, but the real differentiator is the support. The team is fast, knowledgeable, and actually takes the time to understand your setup and help you solve issues properly. Highly recommended if subscriptions are a core part of your business.

Neurosmile
United States
5 months using the app
December 10, 2025

Aditya and Dashrath have been incredibly attentive and accommodating to our company's needs. We have a large subscriber base and many payment tokens that needed to be migrated from Wordpress to Shopify. The Loop team managed and executed that technically complex and tedious process exceptionally well without loss of revenue or inconvenience to our staff and customers. The Loop plugin is incredibly customizable and the features and analytics are top-tier. Overall, we are very, very happy we switched to Loop.

Shiaqga Essentials
United States
About 2 months using the app
December 9, 2025

I searched a long time for an app of this functionality. I was looking for an app which allows for a fully customised bundles which can be available for subscription or one time purchase, and has an interface which is clean and modern. Loop is it and their assistance is always very helpful. Thanks!

On The Wagon Kombucha
Hong Kong SAR
8 months using the app
November 27, 2025

We’ve been using Loop Subscriptions for a few years now and it does exactly what we need. Their customer service has been consistently helpful, and the new bundle page layout looks great on our store. Overall, a reliable app that fits our store’s needs.

The Gluten Free Bakery
United Kingdom
Over 1 year using the app
November 21, 2025

We’ve had a great experience using the Loop Subscriptions App. The platform itself is intuitive and makes managing subscriptions seamless, but what really stands out is the Customer Success team. Our rep has been incredibly informative and helpful, consistently providing valuable insights into our account that have helped us optimize performance. Highly recommend both the app and the team behind it!

Overtone Color
United States
Almost 2 years using the app
Loop Solutions Inc replied November 26, 2025

So glad to hear Loop has made managing subscriptions seamless for you! Huge thanks for the kind words about our Customer Success team—we’re excited to keep supporting your growth and success!

- Loop team

April 21, 2026

i had trouble setting up loom on my website, and they were able to get back to me with live-agent support quickly! thank you kashish :)

My Megu
United States
About 1 month using the app
November 5, 2025

We transitioned to Loop for our subscription management, and it’s been an excellent experience from the start. The team is incredibly responsive, their support is always fast, helpful, and proactive. They’ve consistently assisted us with every customization and unique use case, ensuring that each request is completed on time and perfectly aligned with our needs.

Their flexibility and dedication truly set them apart. We highly recommend Loop to any business looking for a reliable, adaptable subscription platform backed by an exceptional team.

SIMPLER HAIR COLOR
United States
About 1 year using the app
Loop Solutions Inc replied November 26, 2025

We’re truly grateful for your kind words! It’s been a pleasure supporting your unique use cases, and we’re thrilled that Loop has been such a great fit—excited to keep growing together!

- Loop team

October 22, 2025

Great app and equally great team. Portal is super straightforward and is easy to see our stats and launch any initiatives we need. When there's a more technical task needed, they are able to directly help and ensure everything is operating as it should. An ideal subscription management partner

Organics Nature
United States
Over 1 year using the app
Loop Solutions Inc replied November 26, 2025

Thank you for the amazing feedback! We’re thrilled the portal’s working well for you and that our team’s been there for the technical lift—honored to be your subscription partner!

- Loop team