Reviews (789)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this subscription platform as intuitive for both admins and customers, with a polished portal that reduces support tickets. Many report lower churn, higher retention and LTV, and subscriber growth driven by optimized cancellation flows, rewards, and failed payment recovery. They value robust analytics, customization, and seamless migrations from other apps. Support is frequently praised as fast, proactive, and strategic, with advice that measurably improves performance.

June 30, 2026

Amandeep has been a huge help in improving our success with Loop, especially with retention and churn rate. He gave us a clear step-by-step guide and helped us put it into action. He is easy to reach, always helpful, and just one email away. We are truly satisfied and excited to keep growing together with Loop.

ZAFIRA
United States
8 months using the app
October 20, 2026

Best subscription app in the game with great support! Had a few questions which Sadaf resolved in no time!

RAAE Tallow
Denmark
6 days using the app
October 15, 2026

Loop's support team has been great. We appreciate their quick and helpful responses!

Aspen Green
United States
11 months using the app
October 13, 2026

Jagrit will onboard you seamlessly if you come from another subscription app

Masadena
United States
About 1 month using the app
October 7, 2026

Aadi is a good guy. Taught me everything i needed to know about the app. Even recommended me crazy good indian food. This is how good Loop is. <3

Migril
Canada
About 2 months using the app
October 2, 2026

I had a great experience with the Loop team. Allice was very helpful!

Your Wines
Australia
3 months using the app
October 1, 2026

Our your dedicated support POC for VITRO has been very helpful. Truly love working with them.

Vitro
United States
6 months using the app
September 30, 2026

Amazing app and the team are very helpful ranging from Varun to Saksham they help get things done!

Workout Meals®
Australia
Over 1 year using the app
September 30, 2026

super easy transition process from other app

Rivanta
United States
About 1 month using the app
September 30, 2026

We've had a great experience using Loop for our store! The account managers are great and quick to response and we always feel like we have really solid support from them.
The apps features are great as well and best in class!

Pure Paw Labs
United States
Over 1 year using the app