Reviews (794)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a strong subscription platform with excellent onboarding and “next level” support. Migrations from other tools are called seamless, with careful planning and post‑launch hypercare. The app is intuitive, reduces support tickets via self‑service portals, and focuses on retention with flexible cancellation, rewards, and failed payment recovery. Merchants also praise flexible configuration, solid analytics, and reliable performance at scale, often highly recommending it despite premium pricing.
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Great CSM work, they will keep you updated on status and really help you set the app up, especially if you are new on subscriptions!
great cs as always
The customer service has been exceptional so far.
Any problem is solved fast and the team is always very helpful.
Aakash has been great.
Highly recommend Loop, great feature set and easy to work with.
good good good
Simplified the subscription dashboard to make it more intuitive and user-friendly for our customers.
Customer service is consistently excellent and always available to assist with setup whenever needed.
customer support was very helpful in setting up the app
Exceptional support from the Loop team. Their responsiveness and expertise made the entire process smooth and efficient, great experience
Loop support is amazing, thanks for being so patient, Naz!
Great team that took the time to explain everything clearly and help me understand how to use the app properly. They were responsive, professional, and made sure all my questions were answered.
Overall, a very helpful team and a good experience.
Our experience with Loop has been very positive. The platform is easy to navigate, integrates smoothly, and offers flexible tools that simplify subscription management.
