Reviews (794)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a strong subscription platform with excellent onboarding and “next level” support. Migrations from other tools are called seamless, with careful planning and post‑launch hypercare. The app is intuitive, reduces support tickets via self‑service portals, and focuses on retention with flexible cancellation, rewards, and failed payment recovery. Merchants also praise flexible configuration, solid analytics, and reliable performance at scale, often highly recommending it despite premium pricing.
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Early user but onboarding team and overall app experience is great! User friendly, easy to use, and quick to set up.
Since the beginning with Loop the support has been amazing, they care about you and your business. It is easy to use and there are a lot of options to use to improve customer retention and avoid subscriptions cancelations. recommended!
Very happy with everything and the migration process. Super reliable team! If you run subscriptions, would move here ASAP
Aastik and Varun have been absolutely the best. I’m the manager and was the one directly reaching out to support — at first I was a bit frustrated as responses were taking some time, but once I connected with Aastik, I was beyond grateful. He truly guided us all the way and made sure everything was handled smoothly.
Same with Varun, our product analyst — very supportive, knowledgeable, and proactive. Kudos to both of them for turning the experience around and providing outstanding support.
Looking forward to working closely with the team long-term.
Very straight forward to use, good documentation and customer support
the best subscription app by far. From features, to UI and support, it checks all the boxes. Shout out to Jagrit from the onboarding team for keeping up with our custom requirements.
Our experience working with the Loop team has been nothing but amazing! Everyone on the team is super responsive and actually cares for your success on the platform and business. Switching from Seal to Loop has been a game changer for us
The app is very easy to navigate and has very helpful features good for your business. Also, the check-ins the support gave is a tremendous help. Shout out to Sparsh for always checking, assisting, guiding and helping us through while we get over the learning curve. This app is much recommended.
Easy to install, pretty instantaneous customer support.
Overall pleased so far.
Phenominal support. Helped with all onboarding, set up, etc etc. Quick to respond and reply. Took care of the heavy lifting for all aspects of migration. Functionality compared to seal is night and day difference. Jagrit was awesome to work with.
