Reviews (794)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a strong subscription platform with excellent onboarding and “next level” support. Migrations from other tools are called seamless, with careful planning and post‑launch hypercare. The app is intuitive, reduces support tickets via self‑service portals, and focuses on retention with flexible cancellation, rewards, and failed payment recovery. Merchants also praise flexible configuration, solid analytics, and reliable performance at scale, often highly recommending it despite premium pricing.
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The Loop Subscription App is awesome. The features are easy to customize. As an addon, it has a great support team.
I got an issue with the integration and it got resolved in minutes.
Dashrath and Amit and the whole Loop Team were fantastic. Dashrath was very patient with us as we took months to finally make a move. During the migration, Amit knew every part of the Loop Platform and had an answer for every one of our questions. He even took time out from his birthday to make sure that our migration went smoothly! The Loop platform and team are full pro. Thanks Loop!
Had an amazing experience on the initial setup call with Sparsh. Excited to implement loop more into my business.
That’s awesome to hear! We’re glad Sparsh made your setup experience a great one—excited to see Loop power more of your business moving forward!
- Loop team
Always great working with them. Great support from customer success and will guide you through anything. Definitely worth it
Thanks for the kind words! We’re glad our customer success team has been helpful and look forward to continuing to assist you.
- Loop team
Going smoothly - Saksham and the team have been very helpful whenever support is needed.
Great to hear everything’s going smoothly! Big shoutout to Saksham and the team—we’re always here whenever you need us!
- Loop team
Loop has been incredibly integral to building out my site and subscription functionality! Aditya was super helpful to all of my questions and troubleshooted things on the fly. Always very responsive with resolutions in a timely manner. Thanks, Loop!
We’re so glad Loop has been a key part of building your subscription setup! Huge shoutout to Aditya for the quick and helpful support—always here when you need us!
- Loop team
Excellent team to work with - a primary reason we returned to Shopify. Best subscription app available for sure!
That means the world to us—thank you! We’re honored to be part of your return to Shopify and excited to keep delivering the best subscription experience possible!
- Loop team
The support team provided great assistance with my app issue, and they were very approachable throughout the process.
Awesome team to work with! Aditya and the Loop subscriptions App team have really helped out during our transition to their app. Will recommend!
We’re thrilled to hear that, and truly appreciate the shoutout to Aditya and the team! Excited to have you onboard and grateful for the recommendation!
- Loop team
Always great customer support, the team are fast to respond and go above & beyond to help fix issues and suggest improvements to our account.
The portal is simple to navigate with great features
Really appreciate your kind words! We’re glad the portal has been smooth to use and that the team’s support and suggestions have been valuable—always here to help you grow!
- Loop team
