Reviews (791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this subscription platform as intuitive for both admins and customers, with a polished portal that reduces support tickets. Many report lower churn, higher retention and LTV, and subscriber growth driven by optimized cancellation flows, rewards, and failed payment recovery. They value robust analytics, customization, and seamless migrations from other apps. Support is frequently praised as fast, proactive, and strategic, with advice that measurably improves performance.
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super easy transition process from other app
We've had a great experience using Loop for our store! The account managers are great and quick to response and we always feel like we have really solid support from them.
The apps features are great as well and best in class!
Kasish was really helpful!!
Shivam was an absolute animal. Absolutely flawless transition from my original subscription platform. Everything was fast, smooth, clear and I had no worries from the beginning. I want to thank him and the rest of the team that helped me migrate. It really was a weight off my shoulders, and it wouldn't have been possible without them. Thank you guys!
Loop has by far been the best subscription app we've ever used! Their support has been nothing short of incredible, especially Varun and Rohit.
Great subscription app with every feature we need. The best part is the support from the team. It's like having your own retention strategists. Shoutout to Rohit and Kashish.
The Loop team is phenomenal. Not only is the software top-tier, the team is really hands on and absolutely wants to see us succeed with the latest strategies. Can't recommend them enough.
amazing onboarding team! Special thanks to Jagrit and Vikanshi
I had an issue with some of the colours on my customer portal not being correct, and Vishal took the time to try to guide me on how to do it, but when that didn't work, he made sure it was fixed for me. Thank you for your help
Awesome app and awesome support. Whenever I need something, the first person I speak to fixes it for me. You rarely see that nowadays!
