Reviews (794)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a strong subscription platform with excellent onboarding and “next level” support. Migrations from other tools are called seamless, with careful planning and post‑launch hypercare. The app is intuitive, reduces support tickets via self‑service portals, and focuses on retention with flexible cancellation, rewards, and failed payment recovery. Merchants also praise flexible configuration, solid analytics, and reliable performance at scale, often highly recommending it despite premium pricing.
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I like how they answer to my inquiry. Another good thing is that only one support person are assigned to me and trace back that chat history.
Thanks for the shoutout! We're glad you’ve had a smooth, personal experience with our support—it’s exactly what we aim for. 😊
- Team Loop
Promptly located the error I had and escalated it to be fixed.
Thanks for flagging that and for your kind words! We’re glad our team could jump in quickly and get things moving. Always here to help keep things smooth! ⚙️
- Team Loop
The LOOP team provided an exceptionally prompt and effective response. Their solution addressed my issue completely, and the process was seamless.
Thank you for your kind words! We’re so glad to hear that our team could resolve your issue quickly and effectively. Your satisfaction is our priority, and we’re always here to ensure a seamless experience for you.
- Team Loop
The Loop platform and the team is absolutely one of the best subscription platforms out there. The value in the features they provide is unmatched. They go above and beyond with their support, and quickly reply to any issues that come up. Love these guys.
Thank you for the amazing feedback! We’re thrilled to hear that you’re enjoying the platform and our support. We strive to provide exceptional value, and it’s great to know that our team has been able to assist you quickly and effectively. Your support means the world to us, and we’re here for you every step of the way!
- Loop Team
ReStockIt has been very pleased with the functionality of Loop Subscriptions and the support provided by the Loop Team. They continue to make improvements to their solution, and listen to the needs of their partners.
Thank you for your kind words! We’re so glad to hear that you’re pleased with both the functionality of Loop Subscriptions and the support from our team. We’re always committed to improving and evolving based on the feedback from our partners. We look forward to continuing to support your growth!
- Loop Team
The customer service is very fast and I had many calls with them. They usually reply instantly which is super useful as I am doing the things on last minute ;) Thank you Loop Team
Thank you for your wonderful feedback! We’re thrilled to hear that our fast response times and quick support have been helpful, especially in those last-minute moments. We’re always here to make things easier for you—don’t hesitate to reach out whenever you need!🙌🏻
- Loop Team
Varun was very helpful in assisting me with resolving our issue.
So impressed with Loop subscriptions and all of the amazing support and customer service. They were a brilliant help getting us launched and if i've ever encountered a problem they are always on hand on live chat and reply instantly. I would not hesitate to recommend this service to anyone
Thank you for the fantastic feedback! We’re delighted that you’ve had such a positive experience with Loop and that our customer service has been able to assist you promptly. We’re committed to being there whenever you need help, and we’re so grateful for your recommendation!
- Loop Team
An amazing platform with everything you want and more. Also a really amazing onboarding experience. They really take are of you to make sure you're all set up. Highly recommend!
Thank you for the amazing review! We’re thrilled to hear that Loop has everything you need and that your onboarding experience was top-notch. We’re always here to ensure you’re fully supported and set up for success. Your recommendation means a lot to us, and we’re excited to continue working with you!🙌🏻
- Loop Team
I would recommend Loop to every Shopify user with a subscription based model product. Great customer service, great conversions, all around I'm very pleased with Loop.
We’re so glad to hear that Loop has been a great fit for your subscription-based model! It’s fantastic that our customer service and conversion rates have helped you achieve success. Your recommendation means a lot to us, and we’re here to support you as you continue to grow!
- Loop Team
