Reviews (794)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a strong subscription platform with excellent onboarding and “next level” support. Migrations from other tools are called seamless, with careful planning and post‑launch hypercare. The app is intuitive, reduces support tickets via self‑service portals, and focuses on retention with flexible cancellation, rewards, and failed payment recovery. Merchants also praise flexible configuration, solid analytics, and reliable performance at scale, often highly recommending it despite premium pricing.
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The onboarding experience is 5 star. You no longer have to worry about having to turn in to a coder part time just to set up your subs account. Excellent customer service. Very responsive.
We’re so glad to hear that the onboarding experience has been 5-star for you! It’s fantastic that setting up your subscription account was simple and didn’t require coding expertise. Thanks for highlighting our responsive customer service—we’re always here to help you every step of the way!
- Loop Team
Fantastic app and fantastic team. They offer monthly calls to go over best practises to optimise your program & LTV. And they quickly are shipping new features that you request, fast support as well. Great team!
We’re thrilled to hear that you’re enjoying the app and our team’s support! It’s great to know that the monthly calls and new feature updates are helping optimize your program and LTV. We’re always here to provide quick support and help you grow—thanks for your fantastic feedback!
- Loop Team
Working with Aayush at Loop has been nothing short of amazing! He is always trying to help improve on retention and many other factors. I wish I would have switched to Loop sooner than I did. If you are looking for a subscription platform I would highly recommend this company.
Great price and great service!!
We’re so glad to hear that working with Aayush has been such a positive experience for you! It’s fantastic that he’s been able to help improve retention and other key areas for your business. Your recommendation means a lot, and we’re thrilled to be a part of your journey. Thanks for the kind words about our pricing and service—we’re excited to continue supporting your success!
- Loop Team
So far Loop has been a good experience. When you get the right person, their support is responsive and helpful.
We’re so glad to hear that Loop has been a great fit for your business and that it’s offering better value than your previous subscription service! It’s fantastic that our support team has been responsive and helpful as well. We’re excited to continue supporting your growth!
- Loop Team
Really happy with it so far. The support team has helped me super quickly and very effectively! Will recommend!
It’s great to hear that you’re happy with LOOP and that our support team has been quick and effective in assisting you! Your recommendation means a lot, and we’re always here to help whenever you need us.
- Loop Team
Great Customer Support. It's always possible to get help and answers to questions quickly. The team is really eager to find the best solution and provides hands-on support
It’s wonderful to hear that our customer support team has been so responsive and helpful! We’re committed to finding the best solutions for you, and we’re always here to provide hands-on support whenever needed. Thank you for sharing your experience!
- Loop Team
The app is great to be able to support and manage your subscriptions. You can add personalisation as you need and want it. Above all, the team is what I am most happy about. They respond really quickly and help you with anything you need. Would recommend
We’re thrilled to hear that you’re enjoying the app and the personalization features! It’s fantastic to know that our team has been able to assist you quickly and effectively. Your recommendation means a lot, and we’re always here to support you whenever you need us!
- Loop Team
Loop subscriptions has been a welcome relief to work with after our experience with a larger Shopify subscription provider. They've shown a willingness to work as a partner and have proven to be nimble innovators that listen to their customers.
Happy to hear that Loop has been a positive change for your subscription needs! It’s great to know that our team’s approach as a partner and our willingness to innovate have made a difference for your business. We’re always here to listen and support your success moving forward!😇
- Loop Team
Loop has been great for our subscription needs and the support is even better!
Thrilled to hear that Loop is meeting your subscription needs and that our support team has been able to provide even greater value! We’re always here to assist you whenever needed.🙏
- Loop Team
Loop has taken our business to new heights. It's easy to configure and any design issues we had were promptly handled by Loop support.
Worth...every...penny!
It’s fantastic to hear that Loop has contributed to your business growth! We’re glad the platform was easy to configure and that our support team quickly resolved any design issues. Your feedback means so much to us, and we’re excited to continue being a part of your journey!
- Loop Team
