Reviews (794)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a strong subscription platform with excellent onboarding and “next level” support. Migrations from other tools are called seamless, with careful planning and post‑launch hypercare. The app is intuitive, reduces support tickets via self‑service portals, and focuses on retention with flexible cancellation, rewards, and failed payment recovery. Merchants also praise flexible configuration, solid analytics, and reliable performance at scale, often highly recommending it despite premium pricing.
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Excellent Customer Service from Manan!
I had the pleasure of working with Manan to configure my subscription widget, and I couldn’t be more impressed with the level of support I received. Manan was knowledgeable, patient, and went above and beyond to ensure everything was set up exactly as needed. Their quick responses and problem-solving skills made the entire process seamless. Highly recommend their customer service!
Wonderful to hear that Manan provided such excellent support in configuring your subscription widget! We’re thrilled that his knowledge, patience, and problem-solving skills made the process seamless. Your 5-star rating means a lot to us, and we’re grateful for your recommendation. We’re always here to assist you whenever needed!
- Loop Team
Got great customer service from Manan today! He was knowledgeable, patient and was able to resolve my issue quickly. He didn't rush me and made sure I understood my "next steps" before he disconnected our chat. Thanks Manan!!
Manan is truly grateful for your kind words! We’re thrilled that he could help you with your issue and make sure everything was clear. We’re always here to support you—thanks for being awesome! 🙌🚀
- Loop team
amazing onboarding and customer support team. pleasure to work with!
We truly appreciate your feedback! It’s fantastic to hear that you had a smooth experience with our onboarding and support teams. We’re grateful for the opportunity to work with you! 😊
- Loop team
Loop has met and exceeded our expectations. Manan and Arunita have been incredibly helpful in making sure we are set up properly, and we're really excited to start building our subscriber base!
We’re so glad to hear that Loop has exceeded your expectations! Big thanks to Manan and Arunita for providing you with excellent support. We’re excited to see you grow your subscriber base and are here to support you every step of the way! 🚀😊
- Loop team
Great product and it was very easy to get onboarded. The support is exceptional. Can't recommend them enough.
Thank you for the awesome review! We’re thrilled to hear that your onboarding was smooth and that our support team made an impact. We’re here to keep helping you succeed with Loop! 🙌
- Loop team
Great customer service and seemless integration to Shopify store. Would highly recommend. This app has boosted my ARR significantly!
We’re thrilled to hear that the integration with Shopify has been seamless and that the app has made such a positive impact on your ARR! Thank you for recommending us—your success is our priority! 😊
- Loop team
Incredibly fast response time, reliable, and helpful from start to finish
Thank you, Team VMI Sports!
Our team is always happy to help :)
Pragati has been a legend helping me optimise my subscription plans to help reduce churn.
Thank you, Team Good For Pets!
This made Aastik's day :)
Great app for all of your Subscription needs! Super customizable also. Huge shoutout to Manan for providing exceptional help & support for all of my needs and requests. Thank. you guys!
Thank you, Team PANOVA
Manan has an ear-to-ear smile on his face after reading this review :D
So far, so great. Everyone on the team has been super helpful, Aayush has been a huge help. All the features you could possibly need to manage subscriptions, and then some.
Thank you, Team Melina!
Here’s to more subscription success ahead—we’re just as excited as you are! 🚀
