Reviews (795)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a strong subscription platform with excellent onboarding and “next level” support. Migrations from other tools are called seamless, with careful planning and post‑launch hypercare. The app is intuitive, reduces support tickets via self‑service portals, and focuses on retention with flexible cancellation, rewards, and failed payment recovery. Merchants also praise flexible configuration, solid analytics, and reliable performance at scale, often highly recommending it despite premium pricing.
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So far, I am loving Loop for my new subscription box and subscribe and save products! In the past, I've used Recharge for subscription products, but setting up the Loop integration is much more user-friendly. I also love that it's a seamless checkout process for my customer through Shopify payments. I had some technical difficulties with the widget when it was first installed, but I contacted the Loop support team and they fixed it quickly!
Hey there!
Thanks for believing in us. We are glad that you liked our subscription box product and save and subscribe. Please feel free to reach out to us in case of any assistance.
Thanks,
Team Loop
After a year of research and trials, this app was the only one to allow us to launch subscription on our shop in France. The support team is super reactive and reply within minutes. Looking forward to continue working with these people.
Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. Yes we offer support for Shopify Markets in our app. We know a lot of other legacy systems don't have this feature.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
After researching many membership subscription apps in the Shopify app store we decided to go with Loop. App configurability and buying membership subscriptions through Shopify checkout were key features that we were looking for. Loop app came with most of the features covered out of the box. All specific features to the business were delivered by the Loop team within days after aligning features specifications. The team is very prompt with their response to our support requests and they know their business well. Would definitely recommend the app to any membership e-com out there.
Thank you for the kind words! Reviews like these make our day!
Thanks,
Team Loop
The support from this app is amazing. We are not technically inclined and Loop helped us from start to finish. They also helped us to customize for our needs. The app is great and the service is stellar!
Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance. We are glad that you liked the customization.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
We needed to switch from BOLD but wanted a seamless migration. not only was the loop team EXTREMELY quick at replying, they made the entire process a breeze, AND they helped us brainstorm ideas for making the most successful subscription service available to our customers and helped us plan out future growth strategies. 10000000/10 would recommend!
Hey there! We are happy that you were satisfied with our support- Our utmost priority. We are 100% confident about our migration process because we follow checklists and keep our customers informed.
Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Wishing for more subscribers of your brand!
Thanks,
Team Loop
I had some questions and Piyush jumped straight on a call with me to talk me through everything and the team immediately did some custom coding to make the app look just as I wanted it on my product page. Fantastic customer service!
Hey there! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
So helpful in setting up subscriptions for our store! They are quick to respond, make customizations, very kind, and answer questions the same day. Would definitely recommend!
Hey there! Thanks for installing and trying out our subscription management app. We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
We were using the Recharge subscription app for over a year and after I found Lopp Subscriptions. I gave a chance to Loop and the app is much better than Recharge. The support is very friendly and always here to help on the same day. The Customer Portal is very good with many options.
Hey there! Thanks for the supportive words! We are glad that you migrated to our app and find it easy to use.
We are also happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
I also moved from recharge to LOOP . Great app with a wonderful outstanding support team that makes it even easier to work with!
Hey there! Thanks for the supportive words! We are glad that you migrated to our app and find it easy to use.
We are also happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
Amazing customer service! Neha helped me fix issues with our subscription connection and got it back up and running again. Much appreciation!!
Hey there! Thanks for the supportive words! We are happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)
Thanks,
Team Loop
