Reviews (795)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a strong subscription platform with excellent onboarding and “next level” support. Migrations from other tools are called seamless, with careful planning and post‑launch hypercare. The app is intuitive, reduces support tickets via self‑service portals, and focuses on retention with flexible cancellation, rewards, and failed payment recovery. Merchants also praise flexible configuration, solid analytics, and reliable performance at scale, often highly recommending it despite premium pricing.
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We have been working Lesle, Vivik and the rest of their team! These guys are awesome! They work fast, gives us a comprehensive list of actions to launch the subscription in the store seamlessly. Their support team is also great as they immediately jump into a call whenever we need urgent help. I am recommending them if you want to jump start your subscription features.
Thank you for this amazing review and the recommendation! We are glad that you liked our support! We are here in case you need assistance with anything else.
Thanks,
Team Loop, Abel and Vivek
Great support and great app. Although seeing most of the options is in the paid plan, but still this app offers many option that the others absolutly not offering under the paid plan. It is perfect to start and grow with...recomended
Thank you for this amazing review! We are glad that you liked our support and our app! We are here in case you need assistance with anything else.
Thanks,
Team Loop
Immediate friendly support to get me all up and running in under 30 minutes! So happy I decided to go with Loop!
Thank you for this amazing review! We are glad that you liked our support! We are here in case you need assistance with anything else.
Thanks,
Team Loop
The Subscriptions management system works well, and the team is super helpful in getting everything setup & servicing ongoing issues. Great team that listens to feedback
Thank you for this amazing review! We are glad that you liked our support! Your feedback is critical for us to build a world-class subscriptions app.
We are here in case you need assistance with anything else.
Thanks,
Team Loop
very good experience with their team, set up meeting and call immediately and take care all the questions. Also the App is good user friendly, easy to use !
Thank you for this amazing review! We are happy that you liked our support!
Feel free to get in touch with us if you want any other assistance.
Thanks,
Team Loop
The Loop team has been amazing and has helped us migrate our large number of subscribers over to their platform seamlessly. They have been more than accommodating and have helped us give our customers a well-deserved enterprise-level experience.
Thanks for the review!
We are super excited to take DLG subscriptions to next-level. We are just getting started :)
GAME ON!
Piyush
Loop is exactly what is says it is and works really well for our customers. Their customer service is extremely helpful and even went in to help us install the app when we broke our store! Definitely recommend for every business!
Thank you for this amazing review! We are glad that you are happy with our support!
Feel free to reach out to us if you need help with anything else.
Thanks,
Team Loop
App works well, much better than other subscription options that we've tried. The customer service is brilliant, and they have sorted all the little snags we've had setting up. Would recommend!
Thank you for this amazing review! We are happy that you liked our support!
Thanks,
Team Loop
We decided to move to Loop from Recharge and it was a seamless experience! The team is online and available throughout the day, and extremely fast and thorough in all their responses. 10/10 recommend making the switch!!
Thank you for this amazing review! We are honoured that you choose us as your subscriptions growth partner 🚀
We are here for you always 😇
Abel Lesle and the Loop team went out of their way to help us get our Subscriptions going and working how we needed them to for our new Fitness center. They've been a huge help and we're excited to be using Loop and offering subscriptions to our customers.
Thank you team for this amazing review! We are here for you always to help you in your subscriptions growth journey! We are excited for your customers to try out your new fitness center.
Thanks,
Abel Lesle & Team Loop
