Reviews (794)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a strong subscription platform with excellent onboarding and “next level” support. Migrations from other tools are called seamless, with careful planning and post‑launch hypercare. The app is intuitive, reduces support tickets via self‑service portals, and focuses on retention with flexible cancellation, rewards, and failed payment recovery. Merchants also praise flexible configuration, solid analytics, and reliable performance at scale, often highly recommending it despite premium pricing.
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Great app, exactly what I needed. Customer service was impeccable. I highly recommend this app to anyone looking to implement subscriptions on their site!
Thank for your kind words and recommending Loop to others, Team La Daje. We are super excited to have you onboard with us 😊
More subscriptions power to you 🚀
Cheers,
Team Loop
Prince was incredibly helpful and worked closely with me to resolve our issue as quickly as possible. He started by trying straightforward solutions, and when he realized the issue was more complex, he promptly escalated it to the appropriate team.
He was also very responsive and quick to follow up with updates, which we really appreciated. We’re always grateful for his support and the help he provides whenever we need it. He’s a pleasure to work with!
Thank you for your kind words 😊! You just made my day, Team Empress Mimi.
Always here to help brands :)
Cheers,
Atul and Team Loop
Easy to install and if support is needed, they take care of you well. So far the app is working just as is should.
Thank you for the kind words, Team Mixologie! We are so glad that you selected us as your subscriptions growth partner :)
Thanks,
Team Loop
It has been a fantastic experience working with Loop. Support team is extremely knowledgable and action-oriented. I reported a small, harmless bug where a dashboard wasn't loading in numbers, and they created an entire report / investigation into why it happened. They really do care about their merchants. The platform itself is excellent. Super easy to use/setup. You're in good hands with Loop. Nothing but good things to say.
Thank you for the kind words and this amazing review, Team Watch Crew 😊
Thanks for reporting that bug with us. Our goal is to help merchants as swiftly as we can and also in the best possible way.
More subscriptions power to you 🚀
Yes, merchant success is our obsessions (just like Amazon)
Cheers,
Team Loop
After having used some other popular subscription solutions, we highly recommend Loop. There are other decent solutions out their, but based on price, support, functionality, and ease-of-use, we believe Loop is the best by far.
The Loop team is incredible - they're so helpful and responsive. We have many subscribers, and migrating to a new subscription platform was daunting. But Loop made it easy and was very proactive about getting us through each step.
Dealing with my old subscription provider could be frustrating because you have to go through their chatbot and then submit a ticket. But with the Loop team, we were able to get on Zoom right away, and they will never leave you hanging. The application itself is 100x more user-friendly than our old subscription provider.
Thank you for the kind words and this valuable feedback, Team Orange Burps 😊
We are very excited that you chose us as your subscriptions app 🚀
More subscriptions power to you 💪. Always here to help 😊
Cheers,
Team Loop
I had a great experience with Loop. I moved over from Appstle because their support team never could resolve my issues. Loop was quick and has a better interface!
Thank you for the kind words, Team West Shore Wine Co. 😊
We are very excited to have you with us. So happy that you chose us over other subscription apps in the marketplace.
More subscriptions power to you 💪
Cheers,
Team Loop
Great experience with customer support. Fast and responsive. Everything is working well and has been. Excellent service.
Thank you for the kind words, Team nutroslim 😊
We are very excited that you chose us as your subscriptions growth partner 🚀
More subscriptions power to you 💪
Cheers,
Team Loop
My experience with Loop has been great! It was very simple to install to my website and customer service is very responsive and helpful. I ran into a slight issue installing the subscription to my website but they fixed the problem for me immediately. I highly recommend Loop for your subscription services.
Thank you for the kind words, Team Strength for Today Nutrition 🙂.
We are very happy that we were able to help you with your issue. Thanks for recommending us and choosing us your subscriptions growth partner 💪 🚀
Cheers,
Team Loop
Loop is a brilliant app so far and the difference with our previous solution is noticeable.
The Loop team has been present and supportive in our setting up journey and especially Abel's help has been extremely valuable.
We highly recommend Loop as a subscriptions app.
Thank you for the kind words, Team Gaia Pulses :)
Thank you for recommending us- Means the world to us. We are so happy that you decided to chose us as your subscriptions growth partner 🚀
We are always by your side in your growth journey. Happy to assist in whatever way possible. Also love your mission on sustainability, organic food.
Best wishes,
Abel and Team Loop
If there's one app for subscriptions, THIS IS IT!
After migrating from another in the last few days, this has been an eye opener. Leaps and bounds better! Support have been very helpful throughout.
Thank you for the kind words, Team FLOWERFIX!
This review made our day 😊
We are super excited that you chose us as your subscriptions growth partner 🚀
More subscriptions power to you 💪
Thanks,
Team Loop
