Reviews (794)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a strong subscription platform with excellent onboarding and “next level” support. Migrations from other tools are called seamless, with careful planning and post‑launch hypercare. The app is intuitive, reduces support tickets via self‑service portals, and focuses on retention with flexible cancellation, rewards, and failed payment recovery. Merchants also praise flexible configuration, solid analytics, and reliable performance at scale, often highly recommending it despite premium pricing.
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Exceptional support and goes the extra mile to boost our retention. Their commitment to going above and beyond in assisting us with our subscription and retention efforts has been truly exceptional.
Highly recommended for outstanding results!
Thank you for the kind words, Team TruHeights! 😊
We are so happy that you chose us as your subscriptions parter for long-term growth 🚀
Can't wait to work on some more amazing retention campaigns and subscription growth ideas 💪
Yes! We will always be committed to your subscription growth :)
Cheers,
Nihal and Team Loop
My company is new to subscriptions, and the Loop team has been helpful every step of the way. We have had many questions on ways to customize and maximize our plan and they were responsive and helpful every step of the way.
Thank you for the kind words, Team Iconic Beauty :)
Welcome to the wonderful world of subscriptions! We're absolutely thrilled that you chose Loop to kickstart this exciting journey for your company!
We know starting subscriptions can be a bit daunting, but we're here to make it as smooth and enjoyable as possible for everyone.
If there's anything else you need or any new ideas you want to explore, just reach out—we're just a message away!
Here's to a fantastic growth journey together 💪🚀
Cheers,
Team Loop
Amazing APP!
Really good onboarding experience, support really fast and hands on
New kids on the block - they are hands down the best at what they do and have the best pricing. There is no reason to look elsewhere.
Best app for subscription and best team! Very competent and very reactive!
Can only recommend!
I particularly appreciate the support we get from the team :)
We've been using Loop for a while now, and it’s been exactly what we needed. The platform is easy to use, works smoothly, and makes managing subscriptions simple. Support is quick and helpful whenever we have questions, always providing clear answers and practical solutions right away. Highly recommended.
Thank you for the wonderful feedback! We’re so glad to hear that Loop has been a great fit for your needs. It’s awesome to know that our support team has been helpful in resolving any questions you’ve had. We really appreciate your recommendation!
- Loop team
Very positive experience with the whole team. Very convenient and constantly being optimized, close support and a lot of options to increase subscription revenue and retention while decreasing the churn rate. I also like the option to include a bundle builder, would definetly recommend!
How lovely! We’re overwhelmed to hear that you’ve had such a positive experience with the team and that the features, including the bundle builder, are helping boost your subscription revenue and retention. Your recommendation means a lot to us!
- Loop team
We've been using LOOP for over a year, and the experience has been excellent. The app keeps getting better, and the team is incredibly responsive and helpful.
We've tested several other solutions before, and LOOP stands out as best-in-class in terms of service—plus, the pricing is very competitive.
Highly recommended.
Thank you so much for the fantastic review! We’re thrilled to have been part of your journey for over a year and are excited to keep improving your experience. Your recommendation means the world to us! 🙌
- Loop team
We've been using Loop Subscriptions for several months now, and it has completely transformed the way we manage our subscription business. The app is intuitive, flexible, and packed with features that make recurring revenue easy to scale—whether you're just getting started or already running a mature subscription model.
But what truly sets Loop apart is their incredible customer support. I want to give a special shoutout to Saksham, who has gone above and beyond to help us with every single question, customization, and hiccup along the way. His responses are lightning fast, thorough, and always solution-oriented. It's rare to find this level of dedication and genuine care in a support team.
From onboarding to advanced setup tweaks, the team has made us feel fully supported every step of the way. Highly recommend Loop to any brand looking for a robust, reliable, and well-supported subscription solution. Thank you!
Thank you so much for the glowing feedback! We’re thrilled to hear that Loop has transformed your subscription business. It’s fantastic to know that our app’s flexibility and features have helped you scale with ease.
A big thank you to Saksham for going above and beyond in supporting you—your recognition means a lot! We’re proud to be a part of your journey and will continue to provide the best support as you grow.
- Team Loop
