Reviews (794)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a strong subscription platform with excellent onboarding and “next level” support. Migrations from other tools are called seamless, with careful planning and post‑launch hypercare. The app is intuitive, reduces support tickets via self‑service portals, and focuses on retention with flexible cancellation, rewards, and failed payment recovery. Merchants also praise flexible configuration, solid analytics, and reliable performance at scale, often highly recommending it despite premium pricing.
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We initially made the switch because our previous provider was increasing costs without offering additional value. Loop, on the other hand, not only provided more features but also delivered a much better experience. We’ve already recommended Loop to multiple companies.
One of the standout features has been cancellation prevention, which has had a drastic impact on reducing churn. Beyond the product itself, the support from the Loop team is next level. From the founders to our account reps, the team is highly attentive, and everything happens seamlessly over Slack. No clunky ticketing systems or long wait times. It genuinely feels like a partnership focused on improving retention together.
Switching to Loop sounds like it was a great decision for your business! We’re so happy to hear that the added features and cancellation prevention have made such a positive impact on your retention. It’s fantastic that the seamless support experience has made working with us feel like a true partnership. Your recommendation to others means a lot, and we’re committed to continuing to support your growth and success!
- Loop Team
We’ve had a fantastic experience with Loop Subscriptions! The tool is highly customizable to fit our specific needs, and their team has been incredibly responsive, always going the extra mile to help us optimize our setup. We’re especially impressed with the continuous rollouts of new features and analytics options that keep improving the platform. Highly recommend for any business looking to enhance their subscription model!
It’s great to hear that Loop has been such a valuable tool for your business! We’re thrilled that our customization options and responsive support team have helped optimize your setup. We’re always working on improving the platform, and it’s wonderful to know the new features and analytics are making a positive impact. Thank you for the high recommendation—we’re excited to continue supporting your subscription journey!🙏
- Loop Team
La meilleure application de gestion d'abonnement ! C'est simple TOUT est possible avec eux, ils trouvent toujours des solutions pour que vous soyez satisfait. Nous échangeons principalement avec Nihal, qui est ultra réactif et toujours présent pour nous aider ! Une équipe aux petits soins, qui est très facile à contacter ! Leur SAV est toujours disponible dans l'heure pour répondre à nos problèmes ou bugs ! Nous sommes plus que ravis ! Merci à eux pour leur travail et longue vie à Loop !
Thank you for the amazing review, Team Anatae! We're delighted to hear that our team has provided excellent support. Your satisfaction is our priority, and we're thrilled to be your subscription management choice. Here's to continued success together with Loop :)
By far the best subscription app. Our company used to work with every other subscription app before finding Loop. Their features are much more advanced than other apps. We have direct communication with their team so we have A1 support and we constantly work together to find strategies. The migration was seamless compared to the other big apps out there. Our subscription metrics are through the roof since joining Loop and I highly recommend anyone having a subscription-based model to work with Loop.
We're thrilled to hear about your positive experience with Loop and grateful for your recommendation, Team Good Protein! We're delighted that our efforts have made a significant impact on your business. Looking forward to growing together :)
We chose Loop because we were sure its features, especially in churn prevention and upselling, would boost our subscription business. Even with a tight migration deadline, the Loop Migration Team stuck to it 100%. Communication was excellent, and within days, we finished the migration smoothly - which was a great start to our partnership.
Since then, working with our Success Manager has been fantastic. They're on board with our goals, keep us moving forward, and always come up with ideas to win and retain subscribers, which we really appreciate. Plus, communication via Slack is quick and easy!
We're thrilled to see your amazing review, Team Mammaly! Super happy that you are pleased with our product features and our commitment to complete a timely and successful migration. :) Seamless migration and proactive support are at the core of our service. Looking forward to continued growth together!
Top-notch team and technology. Undoubtedly one of the best subscription apps for shopify on the market. We love the comprehensive out of the box functionality and ease of use of the platform. Moreover, Loop offers commercial capabilities that help optimise revenue and customer satisfaction. Highly recommended for businesses looking to take their subscriptions to the next level.
Thank for the kind words and shout-out, Team Spice Club 😊
We are super happy and excited to have you on board 💪
Together we are going to take subscriptions to the next level 🚀
Cheers 🥂
Team Loop
Tolles Tool und praktisch immer ein guter Service! Das Einrichten von Subscriptions kann manchmal komplex sein... aber Loop schafft es hier wirklich ein logisches System anzubieten. Besonders hervorheben möchte ich hier Atul A. Er hat mich nicht nur konzeptionell beraten, sondern auch Entwickler-Tasks für mich übernommen. Hier gibts 10 von 10 Punkten!
Thank you for the kind words and shout-out, Team Tom Tasy AG 😇
We are very excited and happy to have you on-board. I am so happy that I was able to assist you with all your queries :)
We have built an app that directly takes feedback from the D2C community. That's why it is practical with right feature set.
Cheers,
Atul and Team Loop
Good service and very nice sub platform
Awesome app and great customer service!
Great tech, great service from Loop team. Better than any other subs tech out there IMO.
