Reviews (794)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a strong subscription platform with excellent onboarding and “next level” support. Migrations from other tools are called seamless, with careful planning and post‑launch hypercare. The app is intuitive, reduces support tickets via self‑service portals, and focuses on retention with flexible cancellation, rewards, and failed payment recovery. Merchants also praise flexible configuration, solid analytics, and reliable performance at scale, often highly recommending it despite premium pricing.
Refine
-
By rating
Legendary service. Legendary app. Absolute BEST in the game. Thank you team!
Wow, thank you so much for the incredible praise! We’re thrilled to be considered the best, and we’re grateful for your support. The team is always here to help, and we’re excited to keep delivering legendary service for you!
- Loop team
Love Loop the team is so proactive and hands on with implementation and helping set us up for success.
We’re so happy to hear that the team has been proactive and hands-on in helping set you up for success. We’re excited to keep supporting you!
- Loop team
Amazing customer support.
Appreciate your feedback! We’re so glad to hear that you’ve had an amazing experience with our customer support. We’re always here to help!
- Loop team
Awesome, very intuitive, great customer support as well!
Highly recommend :)
Fantastic customer support!
Thrilled to hear that! Your kind words mean a lot, and the Loop team is always here to support you every step of the way 🙌
- Loop team
Great team, great service
Great functionality, top onboarding and great support!
Thank you so much for the kind words! We’re thrilled to hear that you had a smooth onboarding experience and found our support helpful. At Loop, we’re committed to ensuring our customers succeed, and your feedback really motivates us to keep pushing for even better results. If you ever need anything, don’t hesitate to reach out!
- Loop team
Great customer experience so far!
We’re so glad to hear that! Your satisfaction means the world to us, and we’re here to continue providing the best experience possible! 🙌
- Loop team
AMAZING CUSTOMER SERVICE!!!!
Right back at you—AMAZING customers like you make what we do so rewarding! Thanks a ton! 🙌
- Team Loop
Fantastic app and customer service!
Thanks so much! We're thrilled to hear you're loving both the app and the service. That’s exactly the experience we aim to deliver. 🚀
- Team Loop