Reviews (794)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a strong subscription platform with excellent onboarding and “next level” support. Migrations from other tools are called seamless, with careful planning and post‑launch hypercare. The app is intuitive, reduces support tickets via self‑service portals, and focuses on retention with flexible cancellation, rewards, and failed payment recovery. Merchants also praise flexible configuration, solid analytics, and reliable performance at scale, often highly recommending it despite premium pricing.

August 26, 2025

Legendary service. Legendary app. Absolute BEST in the game. Thank you team!

Menerals
United States
3 months using the app
Loop Solutions Inc replied September 11, 2025

Wow, thank you so much for the incredible praise! We’re thrilled to be considered the best, and we’re grateful for your support. The team is always here to help, and we’re excited to keep delivering legendary service for you!

- Loop team

August 15, 2025

Love Loop the team is so proactive and hands on with implementation and helping set us up for success.

WeNatal
United States
2 months using the app
Loop Solutions Inc replied September 11, 2025

We’re so happy to hear that the team has been proactive and hands-on in helping set you up for success. We’re excited to keep supporting you!

- Loop team

August 5, 2025

Amazing customer support.

Chuck
Canada
25 days using the app
Loop Solutions Inc replied September 11, 2025

Appreciate your feedback! We’re so glad to hear that you’ve had an amazing experience with our customer support. We’re always here to help!

- Loop team

August 4, 2025

Awesome, very intuitive, great customer support as well!
Highly recommend :)

Suppmend
Bulgaria
1 day using the app
July 28, 2025

Fantastic customer support!

KANHA Life
United States
3 months using the app
Loop Solutions Inc replied September 11, 2025

Thrilled to hear that! Your kind words mean a lot, and the Loop team is always here to support you every step of the way 🙌

- Loop team

Edited July 30, 2025

Great team, great service

Shrooly
United States
6 months using the app
July 9, 2025

Great functionality, top onboarding and great support!

Lupi Coffee
France
2 months using the app
Loop Solutions Inc replied September 11, 2025

Thank you so much for the kind words! We’re thrilled to hear that you had a smooth onboarding experience and found our support helpful. At Loop, we’re committed to ensuring our customers succeed, and your feedback really motivates us to keep pushing for even better results. If you ever need anything, don’t hesitate to reach out!

- Loop team

June 25, 2025

Great customer experience so far!

Sonagi
United Kingdom
27 days using the app
Loop Solutions Inc replied September 11, 2025

We’re so glad to hear that! Your satisfaction means the world to us, and we’re here to continue providing the best experience possible! 🙌

- Loop team

May 20, 2025

AMAZING CUSTOMER SERVICE!!!!

Greek Superherbs
United States
4 days using the app
Loop Solutions Inc replied June 12, 2025

Right back at you—AMAZING customers like you make what we do so rewarding! Thanks a ton! 🙌

- Team Loop

May 1, 2025

Fantastic app and customer service!

New Horizon
United States
Over 1 year using the app
Loop Solutions Inc replied June 12, 2025

Thanks so much! We're thrilled to hear you're loving both the app and the service. That’s exactly the experience we aim to deliver. 🚀

- Team Loop