Reviews (791)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this subscription platform as intuitive for both admins and customers, with a polished portal that reduces support tickets. Many report lower churn, higher retention and LTV, and subscriber growth driven by optimized cancellation flows, rewards, and failed payment recovery. They value robust analytics, customization, and seamless migrations from other apps. Support is frequently praised as fast, proactive, and strategic, with advice that measurably improves performance.
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Yes, happy with support. Thanks
Thank you so much for your positive review, Team Jimmy Hornet Magazine!
We're thrilled to hear you're happy with our support. We're here to assist you throughout your subscription journey, so if there's anything else we can do for you, just let us know. Cheers! 🌟
Team Loop
Great Customer Service. Atul is awesome.
Thank you for your wonderful feedback, Team Inward Half!
We're so pleased to hear about your great experience with our customer service, and especially with Atul. We'll be sure to pass along your compliments. If there's anything more we can help you with, please don't hesitate to reach out. Cheers to more awesome experiences ahead! 🌟
Team Loop
Great service. Easy to use.
Thank you for your positive feedback, Team Drink Victory!
We're delighted to hear that you found our service great and easy to use. Ensuring a user-friendly experience is our top priority. If there's anything else we can help you with, please don't hesitate to reach out. We're here for you! 🌟
Team Loop
My only regret is not implementing Loop sooner. Loop has elevated the subscription app space with best-in-class software that boosts revenue from Day 1 and improves the customer experience. Plus, they take pride in onboarding and have a dedicated team to ensure a seamless transition. If you're considering switching or onboarding for the first time, LOOP is a MUST-HAVE to add to your tech stack (and it costs less than the other guys).
Thanks for the awesome review, Rob and Team Angela Caglia! We're super glad you're seeing great results with Loop and that our team could make your transition smooth. If you need anything else, just give us a shout.
Happy to have you on board! 🚀🌟
Team Loop
Great customer service. Fast and straight to the solution.
Thank you for your positive feedback, Team Oh Beauty!
It's fantastic to hear that you experienced fast and effective customer service. Our team strives to provide solutions that are both quick and efficient. If you ever have more questions or need further assistance, we're just a message away. Your satisfaction is our priority! 🌟💨
Team Loop
Thank you for your help and understanding of our concerns and good communication.
This just made our day! Thank you for the kind words and shout-out, Team Hirsch Organic.
We are going to frame this one in our office 🙂.
Very good support by a motivated team
Thank you for the kind words and shout-out, Team xactnutrition 😇
We are very happy that you chose us as your subscriptions growth partner!
Excited about future subscription acquisition and retention campaigns 🚀
Cheers,
Team Loop
So far the customer service has been great! Will updates once we have used it for longer, but initial set up help has been great.
Thank you for the kind words and the shout-out, Team datebettersnacks :)
We are so happy that you chose us as your subscriptions growth partner 🚀
Super excited to work with you all for future subscription growth and retention campaigns 💪
Cheers,
Team Loop
Amazing app and customer service. Super happy with it!
Thank you for the kind words and shout-out, Team Get Into The Limelight 😊
We are so excited that you chose us as your subscriptions growth partner 🚀
Always just a message away :)
Cheers,
Team Loop
Very talented and helpful support team. They will help and advise you with everything.
Thank you for the kind words! We’re so glad our support team has been able to guide and assist you every step of the way—always here for you!
- Loop team
