Reviews (791)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this subscription platform as intuitive for both admins and customers, with a polished portal that reduces support tickets. Many report lower churn, higher retention and LTV, and subscriber growth driven by optimized cancellation flows, rewards, and failed payment recovery. They value robust analytics, customization, and seamless migrations from other apps. Support is frequently praised as fast, proactive, and strategic, with advice that measurably improves performance.

September 18, 2025

Resuelven dudas de forma ágil y rápido. Hacen seguimiento de las consultas si no están cerradas. MUy buena experiencia

Wild Balance
Spain
2 months using the app
Loop Solutions Inc replied November 26, 2025

¡Muchísimas gracias por tu comentario! Nos alegra saber que has tenido una experiencia tan positiva con nuestro equipo—siempre estaremos aquí para ayudarte de forma rápida y eficaz.

- Loop team

July 15, 2025

Amazing support and a super clean subscription experience. The team helped us set up everything perfectly – fast, reliable, and incredibly kind. Highly recommended!

Qstar
Germany
9 months using the app
Loop Solutions Inc replied September 11, 2025

Thank you for the glowing review! We’re so happy to hear you had such a smooth experience, and it’s our pleasure to assist you every step of the way. Your recommendation means a lot to us! 🙏

- Loop team

July 15, 2025

Love it, great app, great functions and the support is not just super fast but also extremely helpful and nice! Best subscription app, we used so far.

Dr. Wuffy – Ergänzungsfuttermittel für Hunde
Germany
About 1 month using the app
Loop Solutions Inc replied September 11, 2025

We’re thrilled to hear you’re loving the app! Your kind words about our support team really made our day. Thank you for choosing Loop — we’re committed to keeping things awesome for you! 😊

- Loop team

March 27, 2025

Loop meets our needs to perfection - and the support is amazing as well. We had a single question and within 5 minutes everything was running smoothly because of Aastik's help

Fagplakat
Denmark
7 days using the app
Loop Solutions Inc replied June 26, 2025

We appreciate the kind words! We’re so glad to hear that Loop is meeting your needs perfectly. Aastik will be thrilled to know that his support made such a positive impact. We’re always here to help and ensure everything runs smoothly for you!

- Loop Team

February 25, 2025

Loop has top tier support, and is always there to help with any questions; big or small. The scope of functionalities of the app is also amazing.

A big shoutout to Pervesh and Saksham for all their help

MyCoffeeCup.uk
Germany
30 days using the app
Loop Solutions Inc replied June 26, 2025

We’re so glad to hear that you’re enjoying the support and functionality of Loop! A big thank you for recognizing Pervesh and Saksham—they’ll be thrilled to know their efforts made a difference. We’re always here to help with any questions, big or small, and appreciate your feedback!🙌🏻

- Loop Team

February 22, 2025

Fluidité, praticité et excellent support. Merci à Shivam qui est toujours disponible et très compétent pour nous assister

Chais d'œuvre
France
7 months using the app
Loop Solutions Inc replied June 26, 2025

We’re thrilled to hear that you find Loop fluid, practical, and that our support has been top-notch! A big thank you for the kind words about Shivam—he’ll be happy to know he’s been able to assist you effectively. We’re always here to support you in any way we can!

Nous sommes ravis que vous ayez trouvé Loop fluide et pratique ! Un grand merci pour vos éloges à l’égard de Shivam, qui se fera un plaisir de savoir qu’il a pu vous assister efficacement. Nous sommes toujours là pour vous aider et vous accompagner dans votre réussite !

- Loop Team

February 6, 2025

The Loop Subscriptions team has been a pleasure to work with. They are always available, quick to respond, and handle any issues with professionalism and efficiency. Their support makes a real difference, ensuring everything runs smoothly.

A special thank you to Purna, Surbhi, Manan, Aasik, and Parvesh for their help—your responsiveness and expertise are much appreciated!

Would definitely recommend Loop to anyone looking for a solid subscription solution with great customer support.

The Lunch Club
Switzerland
8 months using the app
Loop Solutions Inc replied July 5, 2025

It’s wonderful to hear that the Loop team has been such a great partner for your business! We’re thrilled that Purna, Surbhi, Manan, Aasik, and Parvesh have been able to provide the support and expertise you needed. Your recommendation means a lot to us, and we’re excited to continue helping you with all your subscription needs!🙏

- Loop Team

October 30, 2024

The #1 thing I look for when using a service is customer service and support. Loop has been amazing since day 1. Always working hard to find a way to make it work. It feels like I'm working with a whole team.

Thanks again!

Everwell Pro
Canada
Over 2 years using the app
Loop Solutions Inc replied November 7, 2024

Reviews like this keep us going! Thank you, Team Everwell Pro

August 29, 2024

Très content de l'application et de son support ! Il y a beaucoup de fonctionnalité disponible et c'est parfaitement fonctionnel.

LABORATOIRES VINCI
France
2 months using the app
Loop Solutions Inc replied September 2, 2024

Merci beaucoup pour votre retour positif ! Nous sommes ravis que l'application et notre support répondent à vos attentes. N'hésitez pas à nous contacter pour toute assistance supplémentaire! :)

August 22, 2024

The app is easy to use, easy to understand and the 50 free subscriptions in the start are a great way to test things out. I highly recommend this app.

aninu
Germany
26 days using the app
Loop Solutions Inc replied August 26, 2024

Thank you for the 5-star rating, Team aninu! We're glad you found the app easy to use and could test things out on our platform. Feel free to reach out if you need any support. :)