Reviews (791)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this subscription platform as intuitive for both admins and customers, with a polished portal that reduces support tickets. Many report lower churn, higher retention and LTV, and subscriber growth driven by optimized cancellation flows, rewards, and failed payment recovery. They value robust analytics, customization, and seamless migrations from other apps. Support is frequently praised as fast, proactive, and strategic, with advice that measurably improves performance.

May 11, 2023

Their customer service is unmatched. Whenever I had an issue using the app I would get a response very fast and the team was super nice answering any questions. The UX is great for both the customers and the store end. Highly recommend!

0wastecleaning
Canada
About 2 months using the app
Loop Solutions Inc replied May 14, 2023

Thank you for your kind words, Team 0wastecleaning 😊! We are very happy that we were able to resolve your query. Super excited to have you with us.

More subscriptions power to you 🚀

Cheers,
Team Loop

April 9, 2026

Super fast service awesome support

MUUZ
Denmark
8 months using the app
December 17, 2025

amazing app and customer service

Pamboo Paper
Italy
About 2 months using the app
Edited October 30, 2025

Super fast help :)

wonderhealth
Germany
5 months using the app
Loop Solutions Inc replied November 26, 2025

Thanks for the shoutout! We’re glad to help and appreciate your feedback.

- Loop team

August 5, 2025

They have an amazing support team and the app is perfoming really well! :)

94Celcius
Canada
Over 1 year using the app
Loop Solutions Inc replied September 11, 2025

Thank you for the wonderful feedback! We’re thrilled to hear the app is working well for you, and our support team is always here to ensure everything runs smoothly. :)

- Loop team

June 11, 2025

Good Subscription App and helpful Support :)

True Nature
Germany
About 2 years using the app
Loop Solutions Inc replied July 5, 2025

Thanks a lot for your feedback! We’re so glad to hear you’re enjoying the app and our support. We’re always here to help and committed to making your experience even better! 😊

- Loop Team

June 3, 2025

excellent app - the support team is simply incredible

ORBIS Lifestyle
Switzerland
4 months using the app
Loop Solutions Inc replied June 12, 2025

Thanks a ton for the kind words! We’re so glad you’re loving Loop, and our support team truly appreciates the shoutout. We’re here whenever you need us! 🙌

– Team Loop

May 30, 2025

Really great app and super helpful support team !

MAYBE PARIS
United Kingdom
About 1 month using the app
Loop Solutions Inc replied June 12, 2025

Really appreciate your feedback! We're thrilled you're enjoying the app and found our support team helpful. Your success is what we’re here for! 🙌

- Team Loop

March 7, 2025

Haven't really used the app, just had an issue installing it and the customer service was awesome

Dermaself
Italy
8 months using the app
Loop Solutions Inc replied June 26, 2025

We’re glad to hear that our customer service was able to assist you during the installation process! If you need any help getting started with the app or have any other questions, feel free to reach out. We’re here to help!😇

- Loop Team

February 18, 2025

Erstklassiger Support!

FrankJuice GmbH
Germany
9 months using the app
Loop Solutions Inc replied July 5, 2025

"Vielen Dank für das großartige Feedback! Es freut uns sehr, dass der Support erstklassig war. Wir sind immer hier, um Ihnen zu helfen, wann immer Sie Unterstützung benötigen!

Thank you for the great feedback! We’re thrilled to hear that the support has been top-notch. We’re always here to assist you whenever you need help!🙏"

- Loop Team