Reviews (791)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this subscription platform as intuitive for both admins and customers, with a polished portal that reduces support tickets. Many report lower churn, higher retention and LTV, and subscriber growth driven by optimized cancellation flows, rewards, and failed payment recovery. They value robust analytics, customization, and seamless migrations from other apps. Support is frequently praised as fast, proactive, and strategic, with advice that measurably improves performance.

January 16, 2025

Excellent product and support!

Fitvalmennus
Finland
Over 1 year using the app
Loop Solutions Inc replied July 5, 2025

We’re thrilled to hear that you’re happy with both the product and our support! We’re always here to help whenever you need assistance.

- Loop Team

Edited February 13, 2026

Great support! :)

DogMama | Vitamlsky pro psí zdraví
Czechia
Over 1 year using the app
Loop Solutions Inc replied September 16, 2025

Thank you for the great review! We’re thrilled to hear that the support, customization, and integration have worked perfectly for you. We’re always here to help! 😊

- Loop team

November 25, 2024

Great App and support!

TooA
Italy
11 months using the app
Loop Solutions Inc replied September 16, 2025

We’re so glad to hear that you’re loving the app and support! We’re always here to make sure you have the best experience possible! 🙌🚀

- Loop team

November 7, 2024

Thank you so much for your service.

Café des Guerriers
France
About 2 months using the app
Loop Solutions Inc replied November 19, 2024

Thank YOU, Team Café des Guerriers!

June 16, 2024

The function is very good, the service is very helpful and patient.

KAYGO SAFETY
Hong Kong SAR
18 days using the app
Loop Solutions Inc replied June 18, 2024

Thank you for your kind words, Team Kaygo Safety! We're delighted to know that you've had a great experience so far. Your satisfaction is our priority! :)

April 1, 2024

Fantastic app and great support ! I highly recommend

GoldUnion
France
3 months using the app
Loop Solutions Inc replied April 29, 2024

Thanks for the kind words and recommendation! We're glad you're enjoying the app and finding our support helpful.

Cheers,
Team Loop

October 14, 2025

We have been with loop for a little over a year now, and the whole team has been amazing and helpful. We have 3 websites that use loop and they have been extremely helpful to make sure we get the best deal for the best product. Overall we have been very happy with their platform and plan to continue using loop.

Pet Supplies 4 Less
United States
9 months using the app
Loop Solutions Inc replied November 26, 2025

Thank you for the wonderful feedback! We’re thrilled to support all three of your websites and glad to hear Loop has been a great fit—excited to keep growing together!

- Loop team

April 10, 2024

I can't say enough about Loop! Our meal prep company recently made the switch to their fully automated subscription platform, and it's been a total game changer for Fuel Your Body. From the moment I spoke with their team, especially Abel and Surbhi, I knew we had found the perfect partner to fuel our growth across Canada.

The support team at Loop is simply the best I've ever encountered. Their hard work and dedication are truly remarkable. If you're looking to scale your subscription business, look no further than Loop. Forget about the rest; jump on board with Loop and thank me later!

Thank you, Loop, for revolutionizing our operations and being such an incredible partner. Here's to many more years of success together!

Jay Gallagher - CEO
Fuel Your Body - Healthy Meal Delivery Inc
www.eatfyb.ca @eatfyb

Fuel Your Body - Healthy Meal Delivery Inc.
Canada
About 2 months using the app
Edited August 5, 2021

I've tested every Subscription app on Shopify but to no avail. These guys went beyond support in helping me set up / configure/customize. Great app and great support team. Five stars... simple to configure - Thank you!

Inner Glow Vitamins
United States
5 days using the app
Loop Solutions Inc replied July 8, 2022

Thank you for the recommendation! Such reviews keep us going!
Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

February 25, 2022

Have tested a lot off subscription apps before. But after check Loop i am understand that i can't find anything better. Nice APP. Very cool support. Help me to fix all issues with my custom theme. Thank you Guys.

XTRAGPS
Canada
2 days using the app
Loop Solutions Inc replied June 27, 2022

Hey there! We are happy that you were satisfied with our support- Our utmost priority. Thank you for the kind words!

Please feel free to reach out to us at any time for any sort of assistance.
Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop