Reviews (790)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this subscription platform as intuitive for both admins and customers, with a polished portal that reduces support tickets. Many report lower churn, higher retention and LTV, and subscriber growth driven by optimized cancellation flows, rewards, and failed payment recovery. They value robust analytics, customization, and seamless migrations from other apps. Support is frequently praised as fast, proactive, and strategic, with advice that measurably improves performance.

May 19, 2026

Fantastic app and the support team is prompt and helpful to resolve all matters.

Kanishk is a legend and top tier support person!

Thank you guys

Biovega
Canada
5 months using the app
April 8, 2025

We’ve been using Loop Subscriptions for our multiple brands, and it’s been a great experience. The custom flows and customer portal make it super easy for our subscribers to manage their orders, which is crucial for a wellness brand like ours.

Loop’s cancellation flows and analytics have helped us improve retention, and their support team is always quick to assist.

If you're on the fence about which subscription app to go with, We highly recommend giving Loop a try. It’s powerful, easy to use, and backed by a team that genuinely cares.

Klova
United States
About 1 year using the app
Loop Solutions Inc replied June 16, 2025

Thank you for the amazing review! We’re so glad to hear that Loop has been a great fit for your wellness brands and has helped improve retention. It’s fantastic that the custom flows and analytics are making a difference for you and your subscribers. We truly appreciate your recommendation, and we’re always here to support you with any future needs. Cheers to your continued success!

- Team Loop

September 11, 2023

Loop Subscriptions went above and beyond expectations in helping migrate our subscriptions from Stripe to Shopify. Their migration and support team was prompt, professional, and persistent in helping us through some tricky technical issues. They made the subscription platform transition as seamless as possible.

Happy Baton HK
Hong Kong SAR
About 1 month using the app
Loop Solutions Inc replied September 13, 2023

Thank you for the kind words and shout-out, Team Happy Baston :)

We are so happy that you liked our platform 😊

We are very excited to have you onboard 🚀
Thank you for choosing us as your subscriptions growth partner 💪

Cheers,
Team Loop

September 30, 2025

Great app for getting subscription model for your products. The customer support is excellent as well and they respond fast.

EosRest
United States
8 days using the app
Loop Solutions Inc replied November 26, 2025

Thank you for the great feedback! We’re happy to hear Loop is helping power your subscription model and that our support team has been quick and helpful!

- Loop team

June 18, 2025

Really easy to use, customer support is very helpful - I especially like how they allow you to use their app until your growth supports upgrading. Would recommend.

WonderVerse Wellness
United States
About 1 year using the app
Loop Solutions Inc replied July 5, 2025

Appreciate your kind words! We’re glad to hear you find the app easy to use and appreciate our support. We’re committed to growing with you and are always here to help. Thanks for recommending us!

- Loop Team

November 18, 2024

Amazing support team, super responsive and always get things done for us! Game changer

Sküma EU
Netherlands
5 months using the app
Loop Solutions Inc replied September 16, 2025

Thanks a ton for the fantastic feedback! We’re so glad our support team has made a difference for you. We’re always here to keep things running smoothly for your success! 🚀

- Loop team

August 20, 2024

I had an issue with my subscription widget not populating over to a publish site and Varun helped me handle it quickly. Appreciate the attentive service and look forward to using the app more!

Clara Beauty
United States
24 days using the app
Loop Solutions Inc replied August 26, 2024

Thank you for your kind words, Team Clara Beauty! We're glad our team could assist you quickly. We're excited to have you using the app and look forward to your continued experience with us! :)

August 11, 2021

I used Loop to create subscription options for my 10-year old daughter’s online fruit strip business. Loop was quick and easy to use. The Loop team went above and beyond to help me get the subscription option added to each of the product pages. Seriously, the developers were the BEST! Highly recommend!

Field Strips
United States
About 5 hours using the app
Loop Solutions Inc replied July 8, 2022

Thank you for the recommendation! Such reviews keep us going!
Sending our best wishes for the success of your daughter's store!

Happy that you were satisfied with our support- Our utmost priority. Please feel free to reach out to us at any time for any sort of assistance.

Thanks,
Team Loop

May 2, 2022

Literally a game changer. We switched from Bold Recurring to Loop and it is a 100000% better. The switchover did take some time and we did see some hiccups in the process because we also were switching everyone to be billed on 1st of every month rather than every 30 days based on their signup date. Support was swift and helpful, we are now completely switched over. Reasons we switched: Being able to charge someone immediately for a subscription (no matter the day of the month) and then have them charged on the 1st every month after that, better UI experience for us managing accounts/subscribers, better UI for subscribers AND the cherry on top that we didn't know - Loop will actually create an order for the product each month so shipping and everything is already filled out. Like I said, game changer.

Indiecords.co
United States
17 days using the app
Loop Solutions Inc replied June 20, 2022

Hey there! Thanks for the supportive words! Our mission is to build features that solves the pain points of our customers. We are always trying to bring out more features for our subscription app.

We are so happy that you were satisfied with the migration process! We aim to make it even smoother. Please feel free to reach out to us at any time for any sort of assistance.

Your customers, your subscribers, our software- That's what we stand for :)

Thanks,
Team Loop

February 16, 2023

Amazing customer support. Easy to use and setup. Loop staff was able to transfer our subscriptions from another app without any errors. Would recommend!

SONO Wipes
United States
5 months using the app
Loop Solutions Inc replied February 17, 2023

Thank you for this amazing review, Team Sono Wipes!
More subscriptions power to you 🚀💪 .

More than 200 migrations done now. So we have perfected the art of migration :D

Thanks,
Team Loop