Reviews (790)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this subscription platform as intuitive for both admins and customers, with a polished portal that reduces support tickets. Many report lower churn, higher retention and LTV, and subscriber growth driven by optimized cancellation flows, rewards, and failed payment recovery. They value robust analytics, customization, and seamless migrations from other apps. Support is frequently praised as fast, proactive, and strategic, with advice that measurably improves performance.
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Amazing support & great app!
thanks you so much Kritika
We've been using Loop and are very happy with the app so far — it’s intuitive, works smoothly, and brings real value to our store.
What really stands out is the incredible support team. Special thanks to Kritika for her responsiveness and patience — she made everything super easy.
Even when we had specific design needs for the widget, the team stepped in and made custom adjustments for us.
Highly recommend Loop to any Shopify store looking for a reliable return experience!
Thank you so much for your wonderful feedback! We’re thrilled to hear that both the Loop application and Varun’s support have made such a positive impact. We’re proud to offer a solution that combines powerful features with top-notch service. Your recommendation means a lot to us, and we’re always here to assist whenever you need!
- Loop Team
Very flexible and robust product.
The team is very responsive and proactive to help you grow your business.
Happy to recommend further.
amazing customer support team! they are wonderful!
Thanks for the lovely feedback, Team Fleava! :)
great support team!
We're glad to hear that you've had a positive experience with our support team! Thank you for your kind words!
Cheers,
Team Loop
We have had good experience with this app so far. Our store sells fruits, vegetables and groceries, so our prices vary from week to week. Loop can make the price of the subscriptions have a small price variation, following the changes we make in the store, which is quite useful.
The customer service is very good, they helped me implement the app and they also constantly help me with any questions or doubts I have regarding the app.
Thank you for this amazing review, Team Farmers on Duty!
We are super excited that you choose us as your subscriptions growth partner 🚀
More subscriptions power to you.
Cheers,
Abel and Team Loop
