Reviews (790)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this subscription platform as intuitive for both admins and customers, with a polished portal that reduces support tickets. Many report lower churn, higher retention and LTV, and subscriber growth driven by optimized cancellation flows, rewards, and failed payment recovery. They value robust analytics, customization, and seamless migrations from other apps. Support is frequently praised as fast, proactive, and strategic, with advice that measurably improves performance.

August 28, 2026

Onboarding was quick and easy, got set up in no time. Really impressed with how smooth it was!

Sabel Life
United States
29 days using the app
August 24, 2026

amazing help

Nacivera
United States
About 3 hours using the app
October 16, 2026

Very good app, little expensive but worth the price as the app does everything you need it to do and better! And also the support is amazing, your not talking to bots but actually humans and they assign you a personal performance manager witch is amazing.

EGFree Ventures OÜ
Estonia
23 days using the app
September 30, 2026

Great help overall from Divyanshu! Always quick and thorough with his resolutions!

Lironava
United States
4 months using the app
June 18, 2026

Devak was a great help in onboarding us onto subscriptions for our new store. Was very helpful in making sure all aspects were set up

Avoria
United States
6 days using the app
September 9, 2026

Aplicativo com funcionalidades muito boas e time de suporte muito bom tambem. Mudou a nossa empresa

Saucy Foods I Molhos e Caldas Saudáveis
Brazil
26 days using the app
August 11, 2026

Great

NOIRA
United States
About 3 hours using the app
May 12, 2026

Great experience overall with Loop. The team has been very proactive, responsive, and supportive throughout the onboarding and migration process. The platform has been serving our store very well so far, especially for subscriptions and memberships. Setup was smooth, the support team was helpful, and the tool gives us a lot of flexibility for testing and optimization. Looking forward to continuing to scale with Loop.

Sky and Sol
United States
About 1 month using the app
August 4, 2026

Very helpful and accommodating! Great, so I can also reflect good customer service to those who needs assistance.

Brida
United States
3 months using the app
August 24, 2026

We had a great experience working with Tarun to set everything up on Loop. Tarun provided us with everything we need, he was a very nice person what gave us a better feeling as well, we are happy to start with Loop now!

VitexLabs
United States
About 1 month using the app