Reviews (18)

Overall rating
3.9
Counts per rating level
  • 67% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 22% of ratings are 1 stars
Edited July 22, 2019

After having an issue with the app I reached out to the team and they were very helpful in helping with a solution. Great customer service!

Superesse
United States
34 minutes using the app
SpurIT LLC replied July 22, 2019

Thank you for the update!
Our company places customer satisfaction as a top priority, and it is customers like you who are making our job very gratifying. Please feel free to get back to us if you need further assistance. We are here to help you any time.

July 15, 2019

Thank you for your help and great customer service, we really appreciate it! This is a great app, highly recommended.

grizas.com
United Kingdom
About 1 year using the app
SpurIT LLC replied July 15, 2019

We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need further assistance. We are here to help you any time.

November 21, 2018

I like this app. It works great! This app really helps to increase our sales and get customers loyalty

Sciara
Italy
15 days using the app
April 9, 2025

great assistance. App work great. thank you.

The Emporium RetroGames and Toys
Japan
Over 6 years using the app
January 17, 2019

This is a good app that will simplify point usage for the clients on your site. No discount codes needed! Make the experience great and simple for your customers. The support team is amazing, probably the best I've seen on Shopify!!! They respond within a day making all the changes you ask. My store is in RTL language and although I asked to move many elements and translate a lot of stuff into the foreign language and paid a great attention to details, the did it all!
Buy the app guys! You won't regret it.

VapePoint
Israel
11 days using the app
March 24, 2018

First of all, for the price you can't beat it. I've been looking for a way to reward my steady customers without spending a fortune. It was pretty easy to set up and get running, and after a little "tweeking" I got it to look pretty good on my store.

I was pleasantly surprised to get help instantly with their online chat. Olga was kind and professional. Unfortunately, we couldn't get it working just right, so she made a support ticket and they will get back with me after looking at my Store.

I'll update later with pros and cons.

Japanese Green Tea Shop
United States
About 5 hours using the app
July 5, 2018

SpurIT Team have been a great help and were very quick to respond. They have responded within minutes, and made changes the same day!

They translated the widget according to my wishes, and also changed the colour scheme of the Loyalty Program Points Manager, so that it now looks as part of the store.

Since, I come from Slovenia, you can assume not many loyalty programs support translations, and they usually want to charge for translations, that store owner basically has to make by himself. Thank you Alexander and SpurIT Team! :D

Hudjunak
Slovenia
16 days using the app
February 5, 2019

It does what it claims, customers are redeeming loyalty points, so it works. Fast customer service.

Muybonita.co
Colombia
4 months using the app