Lucky Orange Heatmaps & Replay

Lucky Orange Heatmaps & Replay

Reviews (901)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for understanding real visitor behavior and improving conversion rates. They highlight session recordings, live visitor view, heatmaps, scroll maps, and funnel/form analytics for spotting UX issues and guiding A/B tests and design changes. Many report significant conversion lifts after acting on insights. Merchants find setup easy, the interface intuitive, and support responsive and thorough, with helpful onboarding and guidance on tracking and analytics.

September 11, 2023

A brilliant app. Really helpful for finding out buyer journeys and have used this to improve my website for customers. I would really recommend.

Give Yourself Kindness
United Kingdom
15 days using the app
Lucky Orange LLC replied September 27, 2023

Thank you for your glowing review and recommendation! We're delighted to hear how Lucky Orange has helped improve your website for your customers. We love when our users walk away describing Lucky Orange as "brilliant" and helpful." Thanks again for your review, and don't hesitate to reach out should you need anything.

Cheers - Jordan from Lucky Orange

September 13, 2023

I have been using Lucky Orange for a while now. It is a great tool to use, and it helps you to improve your website by seeing issues that can help you improve your site.

Christiangiftsforyou
United States
Over 2 years using the app
Lucky Orange LLC replied September 27, 2023

We're thrilled to hear that Lucky Orange has been a valuable tool for your website improvements. Thank you for your continued business, and we're here should you need anything!

Cheers - Emilia from Lucky Orange

August 24, 2023

Great app to capture customers' reviews and the support team has been fantastic and so accommodating! Highly recommended!

Luna Beauty Supplies
Australia
10 days using the app
Lucky Orange LLC replied August 25, 2023

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Emilia from Lucky Orange

August 17, 2023

Lucky Orange is a fantastic app and very effective for data analytics. The data and insights available are extremely useful for decision-making and strategy. The customer support is also very good, and I will highlight Justin who successfully assisted me with getting set up correctly. I highly recommend this app.

Quality Approach Fashion
United Kingdom
11 months using the app
Lucky Orange LLC replied August 25, 2023

Justin here! Glad to be able to assist and help you get set up to optimize your website with Lucky Orange. Don't hesitate to reach out if you need anything!

Cheers - Justin from Lucky Orange

August 7, 2023

Amazing app, we can make decision's based on the behavior of our customers. Also super helpful staff

Mercado Farma
Chile
About 1 year using the app
Lucky Orange LLC replied August 25, 2023

It sounds like you’ve been able to dive right into the insights and find ways to improve your website. Love to hear how getting that first-hand look at what customers do and experience can make such a difference for your store. Thank you for the review and don’t hesitate to reach out should I or my team be able to assist you in any way.

Cheers - Emilia from Lucky Orange

August 1, 2023

Very useful app. Allowed us useful insigts so we can improve our user experience. Great support. Many thanks.

ROCKETZ Verleih
Germany
3 months using the app
Lucky Orange LLC replied August 8, 2023

Those are words we love to hear! Helping our users get the most out of their Lucky Orange is a priority because the more you can see what people are doing on your Shopify store, the more you can make improvements that result in more sales and happier customers. Plus nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love! We’re always here should you need anything!

Cheers - Emilia from Lucky Orange

July 31, 2023

Great app, it is really helpful to see how customers are using your website. Support is also excellent and they respond quickly.

fíor footwear
Ireland
5 months using the app
Lucky Orange LLC replied August 8, 2023

Thanks for your five-star review! Being able to see what visitors do and experience on your Shopify store can make all of the difference in improving the customer experience and your conversions. Again, thank you for your review, and please reach out should we be able to provide any further assistance. Happy tracking!

Cheers - Emilia from Lucky Orange

July 28, 2023

Thank you to Jordan for all his help and guidance, I found things a little confusing when I first opened this App, but after only a 10 minute chat with Jordan I felt more confident with what I could do and use the App for and I have piece of mind knowing that help is just an email away

Hatfield Antiques
United Kingdom
8 days using the app
Lucky Orange LLC replied August 8, 2023

Always glad to help out our users! Learning the pain points your customers are having and being able to quickly address them is invaluable. Nothing feels better than finding ways that make your customer experience better than ever. Thanks for sharing the Lucky Orange love, and we’re always here should you need anything!

Cheers -Jordan from Lucky Orange

August 11, 2023

Lucky orange offers a lot of tools designed to provide valuable insights into website performance and visitors behavior. Especial thanks to Jordan for his great assistance during our call. He took the time to guide us through each tool within the app, ensuring we fully understood how they work.

niLuu
United States
25 days using the app
Lucky Orange LLC replied August 25, 2023

Thank you for your review and such kind words! I love talking to customers like you, and I’m always happy to help. The more you learn about your visitors and what they experience, the more you can make data-driven updates that result in measurable success. Thanks again for your review, and we’re here should you need anything else!

Cheers - Jordan from Lucky Orange

August 30, 2017

This is a must on any store, a MUST.

Easyflexibility
United States
Over 2 years using the app