Magical Surcharge + Extra Fees
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Reviews (136)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is great for adding separate fees without changing product prices, like tariffs, deposits, processing, and handling charges. They highlight flexible rules by product, market, state, payment method, and shipping destination, with fixed, percentage, and weight-based options. Setup is described as quick, and it works reliably across online, draft, and POS orders. Support is frequently praised as fast, proactive, and very helpful.
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Fast reply on support request. Stephen was able to help quickly and efficiently, even when I wasn't able to grant collaborator access. My problem was solved in minutes. Thank you, Stephen.
Very responsive and knowledgeable tech support. Had an issue, they got to the root of the problem within minutes and had us up and running. Works well.
A fairly straight forward app, easy to set up and customer service is top notch.
Set up was easy, and the support response was quick and very helpful. Just added can deposit fees for provinces requiring them, and it seems to be working fine so far
Support is amazing. They make it friendly and easy to fix problems.
Stephen and Kyle were so very helpful through the entire process of assisting to apply fees. Wonderful service and fast results!!
John with the Chat Support was extremely helpful, patient and prompt. He was able to resolve our issue quickly and with great customer service. Would definitely recommend this product! Thank you again, John!
Happy we got fees working well for your hotel shop. Reach out anytime if you need me.
This app DOES NOT WORK!!! Have spent countless hours and lost sooooo much revenue due to glitches and waiting for the support team overseas to actually get back to me, they acknowledged the ongoing issues and supposedly gave me 2 months credit for the subscription but I have continued to be charged at regular intervals for an app that doesn't even work!!!
DON'T BOTHER WASTING YOUR TIME AND MONEY
We’re sorry this happened. Shopify confirmed a billing error on their end caused the charge. We applied your two-month credit on Oct 9 as promised, and Shopify has already emailed you (cc’ing us) to issue your refund. If any new issues have come up, we’re happy to help make things right.
The app is great! The support team has been incredibly responsive in getting us set up and troubleshooting errors, especially John and Steven.
10/10!
Steve was a great help with getting our point of sale system set up with Magical Fees!
