Reviews (288)

Overall rating
4.2
Counts per rating level
  • 70% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app easy to set up and use, even without technical experience, and effective for collecting emails and growing lists. Many use it for newsletters, abandoned cart emails, and campaigns that boost sales and exposure. Integration with email tools is described as seamless, templates as clean and customizable, and reporting and scheduling as useful. Merchants frequently praise reliable performance, responsive support, and strong value, even on free plans.

May 27, 2024

I thought it was integrated into Mailchimp - but I am finding that the app sits separately and I cannot easily find how to integrate the mail lists... there might be a way, but it is not easily found so far. I will keep trying to work on it.

Rooted Creativity
United States
About 3 hours using the app
Edited October 24, 2018

I like how there is template already made... but not sure how to use it.
Would be great there was a video on how to set up or step by step, to follow.

Boutique Sauces
Australia
About 2 months using the app
December 5, 2018

Seems easy to use. It's a bit overpriced though. The Free version is very limiting. Choosing which upgrade to do is confusing. If you want to simply email a discount code to your subscribed customers, you must upgrade. If you want to use your own custom template with custom html that you create, you must upgrade. For small business, it is way too much. We would have been more comfortable with $5 max per month. Shopify already has a built in newsletter sign-up, and that's about all you get for the free version.

Winnipeg Trading Post
Canada
11 days using the app
December 12, 2018

It's quick to set up some basic forms and landing page, but when I found some integration and other issues and tried to find support, no reply at all. Disappointed at the poor support service

oneaudio
Hong Kong SAR
9 days using the app
January 16, 2019

We added this app to our website to obtain email addresses for newsletters. Would be nice if the app had newsletter templates that you could just click on and update with your unique information and then send. I am not sure exactly how to get the emails to populate to a newsletter app. It is still a learning process.

Two Sisters DIY
United States
Over 1 year using the app
February 14, 2019

I paid to upgrade my account just so I could send out emails to my subscribers and every time I try to upload them it says it has failed. I hope it gets fixed soon and I can update my review.

Magic Weighted Blanket
United States
13 days using the app
Edited April 9, 2019

This app is helping me capture e-mails, but it won't import them into my Mail Chimp account, so I'm considering deleting it.
I've tried troubleshooting multiple areas without success. I would gladly update my review if I could make it work. It doesn't make sense. It's basically a Mail Chimp app, it shouldn't have problems like this.
I also have issues importing the CSV file. It only adds a fraction of the e-mails.
Now it's even giving me problems trying to review it. Which it keeps nagging me to do a review, but won't let me submit.

Mettle by Abby
United States
About 2 months using the app
May 15, 2019

Created everything 2 days ago and today they ask me to do it again !???very upset since I spent all day to set it up and now no banner and have to redo all over again

Beststuffngear
United States
About 2 months using the app
August 9, 2019

Good but i can't connect with my store. There always some mistakes and can't register mailchimp account.

LaaVoo
United States
1 day using the app
Mailmunch replied August 9, 2019

Hi, Extremely sorry for the inconvenience. Can you please create a support ticket with us through your MailMunch account so I can have this issue resolved for you?

You can also refer to the following support article for integrating MailMunch and Mailchimp

https://help.mailmunch.com/hc/en-us/articles/360020642493-Integrating-MailMunch-with-Mailchimp

January 12, 2021

very promising and simple to use. it integrated really easy to my store. just waiting for it to do its job in the first campaing generated with it

Ámbar Café Especial
Mexico
1 day using the app
Mailmunch replied January 15, 2021

Hi Ámbar Café Especial, We appreciate the nice review you've left us. If you require any further assistance, please feel free to reach out to us through your Mailchimp forms by Mailmunch Shopify app account.