Mechanic

WHAT a brilliant company and app!
"did you know Mechanic can do this out of the box without any custom API coding? Click here…” I am using Mechanic to do tasks that I previously used Integromat to accomplish, but using Mechanic is faster, cheaper and arguably better since it is tightly integrated with Shopify. Tasks such as:
1. Capture order payment upon fulfillment
Upon the fulfillment of an authorized or partially paid order, this task attempts to capture all open authorized payments for that order. (Multiple authorizations can exist on edited orders or with post-purchase upsells.) 2. Auto-tag orders with UTM parameters
This task automatically tags incoming orders with the UTM campaign, content, medium, source, and/or term associated with the customer’s visit. 3. Auto-tag customers when their order is tagged
This task watches for order tags, and adds a corresponding tag to the customer whenever a known order tag is found 4. Send an event to Klaviyo when a fulfillment is out_for_delivery
yup -- this will replace other apps that do ONLY delivery notifications. so 5, 6, 7 tasks are all fulfillment related. ALL ENABLED WITH ESSENTIALLY ZERO CODE Support was fast to reply when I had a basic onboarding question.
The Slack community is also a huge positive.
Did I say the documentation is spectacular? Mechanic can be a geeky as you want it to be, but it can also dumb down for non-coders. I'll update this review in a month, then again in a year.
But after 7-days, OMG this is a wonderfully powerful addition to any store.
5-stars

This app might as well be called 'sonic screwdriver', it is so versatile and helps us do what we want.

Without this app, we'd have to use a lot of other different apps that don't interact well with each other and have lots of manual steps and workarounds.

With the Mechanic app, we can set up a rule that when X happens we need data Y to be moved to location Z while adding A, B, and C. This lets us fine-tune our workflows on the admin end (saving staff time) and reduce unnecessary delays/steps for our customers (making it easier for them to shop).

For example, we require our customers to create an account to make a purchase, but the name that they enter in the account creation process doesn't automatically populate into the order form, so they have to enter it again. Isaac set up a task for us that lets us have the customer enter their name once and Mechanic auto-populates the name in the other locations.

We also use Isaac's app Locksmith, which has a feature where the customer can enter a unique, single-use passcode (which they get from elsewhere). A Mechanic task allows us to store the passcode in the customer's file in case they lose it.

And we have some reports that need to be in very specific formats for other services we use. Rather than downloading the raw data from Shopify and manipulating it in Excel before uploading to the other service, Isaac was able to work with us to not only get our store to spit out the report already in the correct format, but to upload it to the service as well!

The value we've gotten out of this app will allow our staff to focus on improving the customer experience instead of performing repeated time-consuming tasks. Whenever I reach a roadblock trying to figure out how to get our store to do something, I reach out to Isaac and he's always got a solution!

I would posit that this is very likely to be the BEST VALUE app on app store. And yes, I know it's not a free one. It's actually much better than the description here because it already has about 190 tasks ready to roll (including several I requested myself).

I installed this a couple of weeks ago for two jobs; to tag customers based on the product type they ordered and to create and maintain a Recent Products Collection. It has done this easily and with idiot proof configuration options. Mechanic does SO much more. So many of the pre-written tasks seem to be really useful and replace a bunch of other apps that are out there in the app store. . Give me a while and I will set up some more tasks and provide another review but in the meantime this is my favourite app so far discovered.

**Update 4 months later **
I cheekily requested several more tasks a couple of days ago and the wonderful support was highly responsive as before. They are clearly more than competent but also seem to genuinely care. They have superb communication skills and has cheerfully helped me out very quickly again, and then provided follow on support when I couldn't resolve a simple issue myself. Gawd they are good! One of the few firm who actually go the extra mile and deliver top quality service.

I see there are now 235 tasks prebuilt and I'm slightly embarrassed at what a low price I am paying for all this functionality and support - and at what good value this is, especially when compared to so many other apps here. I've just counted up the tasks I am running and it's around 20. Rather more than the original two I had bought the app for! If I was a developer instead of a merchant, I expect I'd be getting even more from it.

I recognise this is a rather gushing review: it's not normally my style - but credit where credit's due!

Thank you so much to Isaac and team. You deserve great success. Kudos to you! :)

Truly amazing app! To have access to Shopify's API without having to host an app ourselves is truly a gamechanger!

Best documentation and support for any app I use. their model is about helping us co-create the tools we need, which I think is much better than the "black box" some app creators seems to want to create.

I love this app! Everything that is not possible with Shopify Flow is possible with this app. I've had a few questions / difficulties with tasks and Matt has always answered me very quickly and in detail. Mechanic really takes a lot of automation off our hands that would otherwise have to be done manually.
Can only recommend the app!

We love Mechanic! It's the most powerful app in our store and I think in the whole Shopify app store. When you got some basic liquid coding skills and API understanding, you can basically do everything without writing a custom app for it. In this way, you can save a lot of money.

Automate all the things. Totally worth it. Level up your business!

We love Mechanic!! There is no way we could run our business without the power it provides. There is nothing else quite like it.

Incredible tool for those with the skillset to utilize it.