Reviews (13)

Overall rating
5
Counts per rating level
  • 92% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
March 10, 2026

I’ve been using Media Cleanup while working on my Shopify store and it’s been really helpful for keeping my file library organized. It’s surprising how quickly unused images and files start to pile up when you’re building a store, so having a way to identify and clean those up is great.

One thing I really like is how clearly everything is laid out on the dashboard. It’s super easy to see which files are being used and which ones aren’t, and where they’re connected in the store.

The bulk actions work great, and I especially like that deleted files go to a trash folder first (for up to 30 days) instead of being permanently removed right away. Having some time to restore something if it gets deleted by mistake gives a lot of peace of mind.

I’ve also shared a little feedback while testing the app and the developer has been very responsive and open to suggestions, which I always appreciate.

Overall it’s been a really useful tool and I’d recommend it to anyone looking for a simple way to manage and clean up their Shopify file assets.

EMOTIVE™
United States
About 2 months using the app
January 22, 2026

Not working at all. May be a virus. I could not remove it from my store. I will send a complaint to Shopify if you do not remove this virus from my store.

Bobobiy
United Kingdom
16 minutes using the app
Unified Commerce replied January 27, 2026

Hi there,

I'm truly sorry to hear you had a frustrating experience with Media Cleanup. As the developer, I take concerns like this very seriously.

I've thoroughly reviewed your store's activity logs and can confirm that the app did not make any changes to your store — no files were scanned, modified, or deleted. It appears you may have navigated away from the app while the scan was initializing, which can make it seem like the app isn't working.

Media Cleanup is a legitimate Shopify-approved app that helps merchants identify and clean up unused media files. It cannot access or modify anything without your explicit action.

Our records show the app was successfully uninstalled from your store on January 23rd, so it is completely removed.

I'd genuinely like to understand what went wrong and make it right. Please reach out to me directly at team@clearstockapp.in and I'll personally assist you.

My sincere apologies for the poor experience.

Media Cleanup Developer

March 23, 2026

Ornare Living
Spain
3 days using the app