Reviews (112)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app makes it easy to offer and manage appointments for in‑person and virtual services directly in their Shopify store. They like the smooth theme integration, ability to embed on multiple pages, and customizable, clear scheduler. Many find it simpler than other tools and note benefits like streamlined booking, compliance support, and new sales. Support is frequently praised as fast, hands‑on, and flexible with custom requests.
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I tried and deleted multiple apps until I found copilot. I was able to speak with the owner who helped set up the calendar to fit my specific needs. If something needed to be tweaked, they were prompt to getting back with me to help out. I would very much recommend this app.
We’re glad to hear that the app met your needs after trying other options.
It’s great that the setup worked for your specific requirements and that our team was prompt whenever adjustments were needed.
Thank you for recommending our app!
Just getting started using this app: the interface seems simple enough, so so far, so good! I had a few questions, so I used the chat button to talk to Clark, who was super helpful and got things sorted for me quickly. Definitely recommend trying out this app and seeing how it can work for you.
We’re thrilled that the setup process was clear and smooth, and that the app is integrating well with your site!
Thank you for sharing your positive experience! 🌟
Easy to install, simple interface, does what I need it to do! I was having one issue that I needed help with and Clark responded quickly and helped resolve that issue as well as helped create a landing page for me to link to from IG in addition to having the pop up scheduler on the site. Thanks!
We’re glad to hear that the app was easy to install and that the interface meets your needs.
It’s great that the support team was able to help resolve your issue and assist with creating a landing page for your IG link in addition to the pop-up scheduler.
Thank you for sharing your experience!
Clark is absolutely amazing. I have been having some issues getting started and he has been patient with me, and helped every step of the way. I am keeping this scheduling app mainly because of his help and ability to assist me getting things set up. I hope to always be able to connect with Clark when I need help. He is the best!
We’re glad to hear that the app has been helpful in getting you set up smoothly.
It’s wonderful that you’re enjoying the scheduling app and that support has made the experience easy.
Thanks for sharing your feedback! 🙌
Very abruptly the app was no longer accessible and clients were unable to schedule appointments on the website. This was a very untimely occurrence as it happened during the busiest time for appointment scheduling for the holidays and left me scrambling for a replacement. I did send a message regarding the errors but did not receive a response until Monday. The issue was resolved. Since this is the only app that meets my appointment needs, it is great to have it up and running again.
We're sorry that you experienced this temporary and brief issue in service; thank you for reporting the issue. You didn't receive a response to your inquiry right away because our team does not work extended hours on weekends.
They made an update to the app, now it doesn't work and their support is non existent. It says that they reply in 3 minutes or less, it's been over 12 hours and nothing. I wrote to them during business hours and so far no word from anyone on their team. Prior to their update, the app was ok, and it did what it had to. Now it doens't work at all, so even when peopel do schedule a call you can't see it and you end up just getting angry customers saying that no one is calling them. Stay away from this app.
We’re glad to let you know that the recent issue has been fully resolved. The app is now functioning properly, and all scheduled calls should be visible as expected.
We sincerely appreciate your patience and understanding, and we’re committed to ensuring a smooth experience moving forward.
Thank you for your feedback!
1 Year update! They have been amazing with helping us get what we needed for our store. We had a few needs that are different than other stores. anytime we have a question or issue they are so quick to respond. 20/10 would highly recommend We needed something that worked with our existing site. We tried several external scheduling apps but this one did what we needed. I love how it worked within our website so we did not have to add external links. Clark with customer service was also super responsive and helpful!
We’re thrilled to hear about your one-year experience and that our app has met your store’s unique needs. It’s great to know that it works seamlessly with your existing site without needing external links, and that our team has been quick to assist whenever you had questions or issues.
Clark and the support team appreciate your kind words, and we’re glad we could help make everything run smoothly.
Thank you for your recommendation and for trusting our app!
I needed an app that will allow customers to set up an appointment to shop in person at my studio. I liked what this app had to offer and downloaded it. It was easy to set up however I needed a way for people to navigate from the banner to set up the appointment and when I contacted Clark he answered and was readily available to help make it easy and gave options to make the navigation for the customer simpler. I was very thankful for all the help and how he went above and beyond. The Customer Service is tremendously great!!!
We’re happy to hear that the app provided a simple and effective solution for in-person appointments and that setup was smooth.
Thank you for sharing your experience! ✅
This is the perfect appointment app! Simple and easy to set up. The developer was super fast helping with some custom adjustments.
It’s great to know that the app is simple and easy to set up, and that custom adjustments were handled quickly.
Thank you for your kind words and for choosing our app!
fantastic, I had a tech issue and called at 7:30am and they responded. Clark who I spoke with was extremely knowledgeable and helped me fix my issue. fantastic service
We’re glad our team could help resolve your tech issue promptly and effectively.
It’s wonderful to know your experience with our support was positive.
Thank you for your kind words!
