Reviews (61)
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I used this to add pack sizes to our trade/wholesale products, it avoided us having to use Bold Commerce. It's a bit technical to use - our IT colleague had to show me how - but then it was fine.
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We have helped over 9,000 Shopify store owners get stuff done, so please don't hesitate to reach out if you need anything else! We are always standing by to help. :)
Thank you for your review!
Really great platform for me to create fields. Would like it if it would separate by properties at the backend other than lumping it in one field {Note Attributions} but overall a good experience
Thank you for your review! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
Great app! I had some questions on the use of the app and needed to contact support. It was the best support experience I have had in a long time. They were responsive and solved my problem very quickly.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please let us know if we can help with anything else!
We use this app across 4 of our websites and love it. It helps us manage product metafields and our customized product pages so much easier.
The import/export option is also an easy way to make some bulk updates.
Thank you for your review. Don't hesitate to reach out with any questions.
Great app and even better support. New to shopify and not only was support really responsive, without even asking they wrote the code I needed and I only had to apply the visual formatting. Great experience so far!
Hey there, thanks so much for writing us a review; we're so happy to hear you're loving our Metafields app!
Feel free to contact us whenever as we are always standing by to help.
i use this app to add extra text fields in products but searching for required product and working on bulk products is so hard... never recommend this app for bulk use. search option is so incomplete that it took a lot of time... need to improve this areas..
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
we use this app to create custom designed Product pages and Blogs. It allows us to easily manage content that is not part of the default Shopify Functionality.
Thank you so much for the kind words. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.
I have used Hulk Apps twice now, and the customer support & hands-on technical support is phenomenal. I look for reasons to use them! They were very helpful with our store for our link through to Amazon affiliate sales and customizing buttons conditionally. Highly recommend!!
Oh my god, we're speechless! So proud to have merchants like you in our Hulk family.
We use this metafields app to launch our Shopify Plus store. We are running into many issues. The app has gone down for an extended period of time. The app has also had bugs that we are waiting on them to fix. We are on day 7 of waiting on the fix and it is impacting our business. I cannot recommend this app.
Hi there,
Sorry about the issues you were facing. We've just re-launched an updated version. Unfortunately, there are times when servers do go down. Even the best companies in the world are impacted like Shoify, Google, Cloudflare (as you've seen recently).
We do our best to keep uptime about 99.95% but there are times where issues have occurred. Most of our apps are free as well so we do get a lot of installs and Support tickets. While we provide free support to all, it does create backlogs with upticks in installs.
We are actively working to improving the experience merchants have with us and will continue to do so.
We would love if you can give us another chance and we'll make it up to you. Also, while all apps experience these issues, we understand the serious nature of them but it's part of the web. We try to minimize it as much as we can and understand the serious nature of it.
However, we disagree that it deserves a 1 star review since relatively we aren't worse than other apps or Shopify or Google :) . So please re-consider updating the review and giving us another chance.
Great app! It's easy to use and learn, as do all the other wonderfull apps from HulkApps. It's just what you need to personnalize your store. The instructions are plentiful and well illustrated. The customer service team is very competent, fast and courteous. If you ever need some help, they can show you what to do, or they can do it for you. HulkApps is great apps and great people!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
