Reviews (356)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with clear templates and video guides that handle large, complex menus quickly. The free plan is seen as generous, while paid options add valuable design flexibility. Merchants highlight powerful, image‑rich mega menus, strong Shopify navigation integration, and fast, hands‑on support for custom code and theme issues. Many report smoother shopper navigation and recommend it over other menu solutions.

May 15, 2024

I just installed this app yesterday. I had issues with my website and the app, not the app's fault, totally mine. I contacted support and almost immediatley Brett reached out to me. He fix my site and made the adjustments needed to make sure the app worked correctly for me. Brett was absolutley wonderful, can't ask for better support than I recieved with this company. Thank you so much.

miracle nipple
United States
2 days using the app
Helium replied May 17, 2024

Thank you so much for this kind review. It's amazing to hear that Brett was able to jump in an help you in such a timely manner. We're excited to be a part of your Shopify journey 💪🏼 Keep up the good work helping those baby animals, and you know where to find us if and when you need anything else 🐿️

April 21, 2024

I'm really pleased with everything from the Mega Menu!

KPop Idol
United Kingdom
About 1 month using the app
Helium replied May 6, 2024

Amazing 🤩 Thank you for taking the time to leave this review. We're so pleased that our support team was able to guide you to a solution. Don't hesitate to reach out if you have any other concerns, questions, or comments on how we can improve Meteor ☄️

December 21, 2023

Works great.

Avalanche Motorsports
United States
About 1 month using the app
Helium replied December 22, 2023

Thank you so much for this review 💪🏼 You can't ask for more than working as promised 😎

November 2, 2023

Best mega menu app i've used

LYD Home
Canada
16 days using the app
Helium replied November 3, 2023

That's why we work the long hours 🧑🏻‍💻 Thank you for leaving this review.

October 25, 2023

Awesome App... exactly what I ws looking for, even in the free version!

Coolstax Vault
United States
About 1 month using the app
Helium replied October 30, 2023

We love to hear that! Thank you so much for taking the time to leave this review! We hope you continue to enjoy your new Mega Menu 😎

September 19, 2023

It's good and didn't find any issue yet.

Al Hamd Tech
Pakistan
About 3 years using the app
Helium replied September 20, 2023

That's what we work the long hours for! Thank you for leaving this review 😊

November 7, 2025

I have problems when I see my page from a celphone, the menu doesn't load and I can only use the Shopify menu. Is there any way to fix it?

Andes Cycling Concept
Chile
Almost 2 years using the app
Helium replied November 10, 2025

Sorry to hear that you experienced a problem with your menus!

It does sound like you have already been in contact with our support team and the problem was able to be resolved. Don't hesitate to reach out again if there's anything further we can assist with.

Hopefully everything is working well for you now, we do our best to ensure broad compatibly of the app but sometimes things can get missed. We appreciate you working with us to help get the problem corrected.

November 20, 2023

The app is very helpful and provides great service. They are always available to assist, even for free users. The paid plan offers a professional look for your website.

Human Touch Official
Thailand
8 days using the app
Helium replied November 22, 2023

Thank you for taking the time to leave this review! 😊 We take pride in our customer success team and are happy to hear that we were able to resolve your issues.

September 30, 2023

Sehr einfach zu bedienen, schöne Menüs, ganz toller Kundensupport!

SENT FROM HEAVEN
Germany
About 1 month using the app
Helium replied October 2, 2023

Vielen Dank für Ihre tolle Bewertung! Wir hoffen, dass Sie unsere App weiterhin nutzen 😎

September 18, 2023

Snelle en duidelijke hulp, waardoor het probleem opgelost werd.

Julien Deluxe
Belgium
5 months using the app
Helium replied September 19, 2023

Bedankt voor het achterlaten van deze recensie. We zijn blij dat we hebben geholpen 🙂