Reviews (355)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as very easy to set up, with clear templates and video guides that handle large, complex menus quickly. The free plan is seen as generous, while paid options add valuable design flexibility. Merchants highlight powerful, image‑rich mega menus, strong Shopify navigation integration, and fast, hands‑on support for custom code and theme issues. Many report smoother shopper navigation and recommend it over other menu solutions.
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As a small business I´m only able to have the free version for now and really happy with the options available.
Excellent app
Wonderful! Thank you for leaving us this review 😊 We genuinely appreciate it.
Excelent app
We appreciate you taking the time to print us up a great review 😊 Thank you.
super
Cheers! Thank you for the kind word 🤩
Unfortunately, I am not satisfied with the technical support. I was treated like someone who was bothering them rather than a customer needing assistance. Instead of receiving real help, I was told to speak with AI regarding Meteor Mega Menu. I expected professional service, understanding of the issue, and a practical solution. It was a very disappointing experience. It is also difficult to speak of professionalism when their emails end up in the spam folder.
Sorry to hear that your experience with our automated assistant was not ideal. Unfortunately your initial message was sent outside of our business hours (2AM PT). Our US-based support team followed up as soon as we were back in the office this morning and are awaiting your response 🫡
We understand that working across different time zones can be frustrating when you need timely support, and we’re sorry we weren’t able to assist you outside of our business hours. We appreciate you taking the time to share your experience with us.
The app works well and does exactly what we needed. We had to adjust a few settings to fit our store, but the support team responded quickly and helped us get everything configured.
Amazing 🤩 It's so good to hear that our support team was up to challenge, and was able to get your store configured and ready to go! Thank you so much for taking the time to tell us that we're doing a great job.
I love how easy it is to create and add/edit current menus. The support team has been very quick and helpful if I've ever had a problem. I had tried a couple of other menu apps before this and found them really confusing, but I highly recommend this.
This app looks great on my storefront and was exactly what I was looking for. The team has been SO incredibly helpful providing solutions to some minor issues I’ve encountered. They answered my emails quickly, their solution was easy to follow and worked each time. Highly recommend this app.
I really like this app. It took about a day to get familiar enough with it to get the look I wanted, but the app is well designed and I was able to do just that. Their AI ChatBot got me 90% of the way. I appreciate having that knowledge base available. For the last 10% I was able to chat through with a live person and got all my answers. It was a little pricier than others, but for the ease of use and what a good mega menu does for your shoppers, it was worth it.
Amazing review 🤩 Thank you so much for leaving such a thorough and thoughtful review!
We're always trying to think about how our merchants find answers, and it's nice to know that our obsession with providing documentation and live customer support made all the difference for you! Again, thank you for giving us a chance and for leaving us your thoughts 💪🏼 You know where to find us if you ever need anything else.
So far, so good…
Great to hear! Let us know if that changes or if we can assist you in any way. Thank you for leaving this review.
