Reviews (358)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with clear templates and video guides that handle large, complex menus quickly. The free plan is seen as generous, while paid options add valuable design flexibility. Merchants highlight powerful, image‑rich mega menus, strong Shopify navigation integration, and fast, hands‑on support for custom code and theme issues. Many report smoother shopper navigation and recommend it over other menu solutions.

February 24, 2025

Really, really happy with this app! I did some research to figure out which was the most reliable. My concerns were imagery, design customization, easy to edit, and not ruining site load time. It took me a little bit to play with the different templates, change colors, and map out my content. But once i did it felt and looked SO good. website is Duckfeetusa.com so you can check out the nav with imagery there. I think what im most excited about is the mobile design and images. I just launched it - which was so quick and easy! I ran into a few coding issues with my shopify backend and the Meteor team was SO fast to help and went above and beyond helping write custom code, talking with me, etc. Brett from support was AMAZING with all of my custom questions and concerns. Its very rare that and app of this power has real people helping you out - and quickly.. AND with great answers.

Overall amazing experience! I'm excited to see how this performs and to see other templates etc that they come out with in the future! But definitely a big fan. If you're debating it - i would absolutely say try it out and just play around. Its easier and more customizable than other apps i looked into. I was looking at Qikify and Buddah and they were both clunky and confusing. Meteor was far easier and a way better result.

Can't say enough good things - if you're debating, just go for it. If its not going the way you want, i would say reach out to their incredible support before you abandon. Sometime simple things in the shopify theme restrict something, and one line of code can solve it. They gave that code and mapped locations of where to paste it. Never had a coding CS experience that good!

Duckfeet USA
United States
27 days using the app
Helium replied February 25, 2025

👏🏼 This is by far the most comprehensive and glowing review we've ever recieved! A thousand "thank yous" for taking the time to write this review! You are 100% correct, your menu looks fantastic as do your shoes 🤩
We're here if you ever need any further help/assistance, and again, we cannot thank you enough for your fantastically thorough review!

November 24, 2023

Simple customization, syncs existing menu for easy setup.

TFC&H Co.
United States
8 days using the app
Helium replied November 27, 2023

Thank you for taking the time to leave this review! We're always striving for "easy" and problem-free!
Don't hesitate to reach out with any future questions or concerns! 😎

February 27, 2018

Terrific App. Takes a bit of work to understand how it works but it's worth it. AND the best part is support. I wanted to tweak the layout and Chelsea from Helium took care of the code, uploaded it to my store and it works perfectly. Support is such an important element of buying an APP and Helium have got it!!!

Perfectlinens
United States
About 2 months using the app
May 17, 2021

A little confusing but still going to work on it. Due to my lack of knowledge and learning so many new things at one time in the process, means I have less time to be confused. I’ll put more time and effort into it because I like it. However, I still don’t have a full assessment. I’ll keep you posted. Thank you

NYCultures
United States
About 1 month using the app
Helium replied May 17, 2021

Thanks for the feedback! Please don't hesitate to reach out to our Support team via chat or email if you have questions or need assistance. You can also find lots of documentation on our help center -- including how-to videos and step-by-step guides 🤗

May 3, 2022

Simple, powerful, quick support when needed. Uses current Shopify menu structure from your store. Do not have to create a separate menu structure like other menu apps require.

Dreamruns.com
United States
8 months using the app
Helium replied May 9, 2022

Thanks so much! We think this is an underappreciated feature, so we're glad you fully appreciate it. 😄

September 22, 2025

J'aime bien l'application, elle est facile à configurer. Dommage qu'elle ne permette pas de modifier ou de s'adapter au menu du thème qu'elle ne fait que remplacer, sans ajuster sa police et sa couleur à ceux du thème. Je n'ai pas pu joindre le support malgré le message laissé, ce qui m'oblige à me séparer de l'application.

La Bonne @ffaire
France
16 days using the app
Helium replied September 23, 2025

Nous sommes vraiment désolés de vous avoir manqué 😭 Vous avez contacté notre support ce week-end (notre samedi). Nous avons répondu à votre demande d'assistance dès lundi matin. N'hésitez pas à nous faire savoir si nous pouvons encore vous aider. Merci d'avoir pris le temps de laisser votre avis. Nous apprécions sincèrement vos commentaires.

October 19, 2026

Pet & Paddock
New Zealand
October 19, 2026

Vape4ME
Germany
October 18, 2026

Zareen Vestir
Pakistan
Over 1 year using the app
October 13, 2026

La Sonrisa del Caimán
Bolivia
About 3 years using the app