Reviews (355)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up, with clear templates and video guides that handle large, complex menus quickly. The free plan is seen as generous, while paid options add valuable design flexibility. Merchants highlight powerful, image‑rich mega menus, strong Shopify navigation integration, and fast, hands‑on support for custom code and theme issues. Many report smoother shopper navigation and recommend it over other menu solutions.

June 18, 2024

Great app! Easy to use. We had an issue with the menu bar and the team got back to us right away with a code to fix it!

THE LASH SHOP
Canada
5 months using the app
Helium replied June 19, 2024

"Code problem solvers" that's how we should refer to our Customer Success Team 😊 Thank you for taking the time to leave this review!
We look forward to continuing with you on your Shopify journey 🎒

June 10, 2024

The Meteor Mega Menus app is incredibly easy to use, and the support team is unmatched! from generic support to detailed troubleshooting, they provide quick and effective solutions!

Ardisam Dealer Portal
United States
Over 2 years using the app
Helium replied June 11, 2024

Thank you so much for this review! We're so glad our support team was able to provide you with not only a solution, but that they took the time to troubleshoot your problem.
Thank you again for taking the time to leave this review, and please don't hesitate to reach out if you need anything from us 😎

May 28, 2024

Great for adding images into your menu, so far this app is doing exactly what I want it to, with no issues.

eze™ Mattress
United Kingdom
About 1 month using the app
Helium replied May 29, 2024

That's what we like to hear 😎 Thank you so much for trusting us with your mega menu. Your menu looks great and so do those mattresses 🤩 Let us know if there's anything else you need from us, or if you have any comments on how we can continue to improve Meteor Mega Menu.

May 7, 2024

Brett, the tech support assisted my well. Thanks. Great support is part of a good product.

Abrams MFG
United States
About 1 month using the app
Helium replied May 8, 2024

"Great support is part of a good product." We couldn't agree with you more 💪🏼 Thank you for reaching out and letting us help you create your amazing-looking mega menu and thank you for taking the time to leave this review. You know where to find us if you need anything else.

February 28, 2024

Great app, the menu looks great. The customer service is absolutely amazing too.

Inspiriko
United Kingdom
Over 3 years using the app
Helium replied March 1, 2024

"Absolutely amazing" customer service is one of those things we wake up in the morning striving for 😎
Thank you for taking the time to leave this review and we're excited to be a part of your Shopify journey!
You know where to find us when you need any further assistance💪🏼

January 18, 2024

Easy to set up and the customer service has been great. Very happy with the options and customization to make my menu look more on brand.

Flower Lane
United States
About 2 months using the app
Helium replied January 25, 2024

Thank you for this review! We're so happy to hear that our customer support team has been a highlight of using Meteor Mega Menu☄️ And we do agree, your menu looks right on brand!

January 11, 2024

Good support and decent app. Pretty easy to use and set up. There are some things that could be improved but the feedback is well taken.

Jessica Flinn Fine Jewellery
United Kingdom
19 days using the app
Helium replied January 12, 2024

Thank you for taking the time to leave this review! Yes, we're always looking to improve Meteor Mega Menu and your feedback for both issues has been added to our list of improvements. Thank you for taking the time to reach out to support. We're here whenever you need us 😎 (during business hours, of course).

Edited December 3, 2025

Great app and excellent customer service! We really appreciate the prompt and knowledgeable customer support.

Modwalls
United States
Almost 2 years using the app
Helium replied December 27, 2023

Thank you for this review!
We're so happy to hear that our customer support was able to quickly get you unstuck! Don't hesitate to reach out if you ever get stuck again 😎

December 12, 2023

Fire app with very cool menus, easy to install and easy to edit. Also love the support, had an issue where my menu wouldn't integrate with the theme on some menus and they solved it within an hour!

Relace
Belgium
About 1 month using the app
Helium replied December 14, 2023

🔥 Review! Thank you for taking the time to leave this review! It's great to hear that our support team was able to solve your issue in such a timely manner 😎
Don't hesitate to reach out with any further questions or concerns.

August 10, 2023

Awesome app and incredible support team! We had a few special customization requests and Brett helped us implement them all. We definitely recommend this app!

Diamond Tool Store
United States
2 days using the app
Helium replied August 25, 2023

🤩 Thank you for this review! Yes, we're pretty proud of our timely and talented Brett.