Reviews (338)

Overall rating
2.9
Counts per rating level
  • 56% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 28% of ratings are 1 stars
September 1, 2023

Do you still need to install a UET tag to track regular campaign ads? Or does this app setup all the conversion tracking needed?

Earrings by Emma
United States
8 months using the app
Microsoft replied September 5, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

July 14, 2023

My store wasn't approved within seconds of having the app.... I don't recommend this app at all....

Sonya's Warehouse
United States
Over 2 years using the app
Microsoft replied July 17, 2023

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

November 17, 2023

C'est compliqué, mais ca a l air professionel

Claude Berry
Canada
4 months using the app
Microsoft replied November 20, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

November 15, 2022

The credit card can't be bound, it keeps reporting an error, it keeps cycling through the steps like this.

Madison Avenue Sunglasses
United States
About 1 month using the app
Microsoft replied November 15, 2022

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

October 8, 2024

We Love Microsoft Channel App @ Fun Foods Canada https://funfoods.ca

Fun Foods Canada
Canada
Over 3 years using the app
Microsoft replied October 10, 2024

Thank you ever so much for your very kind and positive review. We hope you get to make the most out of the App! Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions. We will be happy to help out whenever possible.

September 1, 2026

Same as everyone else. They flagged my store as fraudulent. Don't even care. They must like Google dominance.

ATM Gardens
United States
10 minutes using the app
Microsoft replied September 2, 2026

We appreciate your feedback, and we are sorry about these negative experiences with our app. Please allow us another opportunity to assist you with this issue by reaching out to us at msftadsappsupport@microsoft.com. We are committed to helping you get set up to run your ads with Microsoft Advertising.

March 14, 2024

The app worked great, until we upgraded to Shopifys new TY and Order Status page. Now it seems the conversion script doesnt work anymore. I am seeing the Microsoft Channel in my Customer Events Pixels page, however it says disconeected.

Can anyone tell me if this is still being integrated or perhaps I have a bug?

SoftwareCW
United States
About 1 year using the app
Microsoft replied March 15, 2024

Thank you for your feedback. We are sorry to hear you are having problems and we would like to help you fix this issue. Please contact our Microsoft Advertising Support team at msftadsappsupport@microsoft.com so we can investigate this.

August 1, 2023

The setup was a bit difficult, but the functions of the app was well worth it. Not only I got free listing on the Bing Shopping tab but I also able to run Microsoft ads as well.

Ecopify
United States
8 months using the app
Microsoft replied August 2, 2023

Thank for your review! We're glad you're enjoying the app and are finding it useful. If you have additional questions or feedback, please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.

August 15, 2023

Easy and fast to connect and start listing items from my Shopify store. I would highly recommend, I Love It!

Smart Casual Shopper
United States
11 minutes using the app
Microsoft replied August 17, 2023

Thank you for your review and for your positive feedback. Please do not hesitate to reach out to us at msftadsappsupport@microsoft.com if you ever need any assistance or have any questions.

April 30, 2020

App jerking me around from the start. Does not recognize my MS account, then when I sign up... says I have account that changed something and need to wait for some code... the usual time wasting BS apps have to avoid logic and ease. Stop testing on techies and test on real people!

The Bandana Blanket Company
United States
10 minutes using the app
Microsoft replied May 13, 2020

Thank you for your interest in the Microsoft Advertising app. We're sorry to hear that you are having issues with setting up the app. We understand that this can be quite frustrating and have escalated this to our team to have someone reach out to you shortly. In the meantime if you should have any additional questions please don't hesitate to reach out to us directly at msftadsappsupport@microsoft.com.