Migratify: Copy Products + AI
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Support Sucks.
They do NOT save Support Conversations like all other Apps and support .
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Such as Shopify which ALL your support tickets are saved. Migratify just Deletes EVERYTHING.. So, if you had a Long support conversation and you want to go back and follow those steps? Forget it, its Gone! and no way to retrieve a long support conversation.
*There's not even an email follow-up with a copy and/or link of the conversation, which a a basic standard with any customer support today.
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Pathetic.
Hi, it's probably because we changed our support chat app a few months ago. We sincerely apologize for that. If you have any questions, please let me know, and I'll do my best to answer them.
I am tried to follow THIS developer TO put off the charge in Shopify
But it’s impossible to found , the charge of $14 Mayra and company I don’t know why not answered this developer
Hi Mayra, we're sorry to hear about the frustration you've experienced. We've reviewed our chat support history, we don't see a record of your outreach regarding the $14 charge.
We've sent you an email, and we're happy to address the $14 charge on your account. We look forward to resolving this matter for you promptly.
horrible. half of variants missing and prices were all over the place, adding a sale that I am not offering on my shopify
Hi, we understand your frustration. We support 100+ websites and custom websites; some of them need tweaking to work and import properly.
Could you send us an email at support@thebetterapps.com? Or you can simply message us through the in-app live chat. We will fix it as soon as possible. Thank you so much 😊
