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DO NOT USE THIS APP!!! The All Over Print shirts cost $19.95 on the suppliers website, and I can't even put them in my store for that price. The same holds true for all of the ones that might be relevant to my niche. This is the biggest SCAM. I wish I had not paid the $150 earlier today just to turn around and realize I had been SCAMMMMMMED.
I've made 3 test orders before going live. Out of those three order only one supplier delivered:
1. Supplier: Received the item but with promotional flyers (which is against the Modalyst policies)
2. Supplier: Got a refund after filling out a dispute on PayPal
3. Supplier: Never received the item nor got a refund In my opinion Modalyst doesn't make a quality check on their suppliers. Even Jose, the supplier manager at Modalyst, couldn't make an impact on those suppliers. The only positive thing so far was the quick customer support. You always get an answer, that's why I gave 2 stars. Otherwise the service isn't really reliable, at least not in Europe.
I have been trying order a shirt for 2 weeks. One supplier PayPal did not work. Another supplier has received my money but refuses to ship my product. I like Wish and SHEIN. The independent brands are horrible and I am removing them from my store. My experience with the Independent brands will give my store a bad name. They need to be more careful in screening suppliers.
The app looks fine and they offer good products from different destinations. What I don’t like is to pay for a subscription and only being able to import a certain number of products without premium products. These are only available with the largest subscription. What I also don't like is that if I already have a subscription, they want 5% of every transfer. Another thing I miss very much is that the descriptions are partly bad or not available and if so, then only in English. On my request a long time ago, if there will be descriptions in other languages, they told me that there will follow. But until today nothing has happened. Since I don't have the time or the desire to translate all texts, the app is currently too expensive for what they offer and too much work is involved. Therefore I currently abstain from using it.