Moose WhatsApp Chat Button

Moose WhatsApp Chat Button

Reviews (194)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app very easy and fast to set up, even for non‑technical staff, with a clean, customizable widget that works smoothly on desktop and mobile. Many highlight WhatsApp chat and abandoned cart recovery as game changers for customer communication and revenue. The interface and free plan are praised for strong value, and support is described as exceptionally responsive, hands‑on, and quick to resolve theme or setup issues.

October 8, 2026

Really happy with this one. The chat button was live on our store in minutes, and whenever I needed help with the setup the support team came back fast and sorted it straight away, no back and forth over days. Very accommodating and they clearly want you to get it working. Great free app.

Scentation
United Arab Emirates
About 2 hours using the app
September 4, 2026

I installed the Moose WhatsApp Chat Button app, but it initially wasn't working on my store. I reached out to their support team, and they handled everything amazingly well. After I gave them staff access, their team investigated the issue and resolved it in about 40 minutes. It turned out the problem was a coding conflict within my theme, not the app itself, but they fixed it smoothly anyway. Excellent service and highly dedicated team!

Salaam Organic
Pakistan
About 10 hours using the app
July 1, 2026

Amazing support and a great app! The WhatsApp chat button works smoothly and was very easy to set up. The support team was extremely helpful, quick, and friendly. Special thanks to Paige for the excellent assistance and guidance — she made the whole process much easier.

Highly recommend this app for Shopify store owners who want to improve customer communication and support. Thank you for the great service!

Artofnepal
United Kingdom
15 days using the app
Vegahub Technology Inc. replied July 18, 2026

Hi Artofnepal,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

June 27, 2026

Have had a great experience with this app, we were able to get Alot of our revenue back through the abandoned cart recovery system. Also AMY from the support team has been really helpful in setting everything up.

OLI
India
About 1 month using the app
Vegahub Technology Inc. replied June 30, 2026

Hi OLI,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us.

October 8, 2026

Works perfectly fine, very easy installation, all straight forward.
Thanks Mabel for helping with the testing after setup.

snapmag® by Monroe AG, Switzerland
Switzerland
About 23 hours using the app
September 30, 2026

it was a great experience , the agent were sooo kind, and she answered all of my questions & concerns , she knows exactly how to handle my questions, and she knows the app well.

Health Boutique
United States
1 day using the app
September 27, 2026

Needed some help to get this running, and Mabel was fantastic through it all, gave me clear instructions to allow her access to my store, where she quickly managed to get it up and running, could not recommend her more. Thanks so much!

Silly Goose Repairs
United Kingdom
About 3 hours using the app
September 15, 2026

Absolutely loved this app! It was incredibly quick to set up, and the whole experience was seamless. I did have a couple of queries, but I reached out through their Help section and got an instant response. Thomas helped me resolve my query at lightning speed. Really impressed with the support and service. Thanks a lot!

shrishtvi
India
29 minutes using the app
September 9, 2026

I really recommend this App because of the great support they have. Mabel was very quick and great in answering my inqiureis and ask for help. I will keep this App due to her friendly and profficiant response.

Eyeriva
United Arab Emirates
6 days using the app
August 26, 2026

Great. Mabel was fantastic in her technical support.

SupaHumn Industries
South Africa
About 16 hours using the app