Moose WhatsApp Chat Button

Moose WhatsApp Chat Button

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Reviews (194)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
    191
  • 1% of ratings are 4 stars
    2
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
    1
What merchants think

Feedback submitted

Merchants find this app very easy and fast to set up, even for non‑technical staff, with a clean, customizable widget that works smoothly on desktop and mobile. Many highlight WhatsApp chat and abandoned cart recovery as game changers for customer communication and revenue. The interface and free plan are praised for strong value, and support is described as exceptionally responsive, hands‑on, and quick to resolve theme or setup issues.

Edited August 10, 2026

Why does this app still appear and run on my website even after I uninstalled it? And I can't reach customer service at all.

Wegsute
China
About 2 months using the app
Vegahub Technology Inc. replied August 9, 2026

Hi Wegsute,

I am Paige, Customer Service Lead of Moose WhatsApp.

Thank you for sharing your experience, and I’m deeply sorry for the experience you’ve had with the app and with reaching our support team.

I’ve just sent you an email so we can look into the question directly. Could you please reply to that email and share any details you have about what you’re seeing? This will help our team investigate why the app is still appearing or running on your website after being uninstalled.

We were experienced a glitch with our customer support system over the weekend, which delayed our response to you. We understand how frustrating that must have been, especially when you were already trying to get help, and we’re working to make sure this doesn’t happen again.

We’d really appreciate another opportunity to make this right. Once we hear back from you, our team will treat this as a top priority and work with you to get the issue resolved as quickly as possible.

Thank you for giving us the chance to fix this.

Best regards,

Paige

Moose WhatsApp

August 25, 2026

mabel

Grē line
Lebanon
4 days using the app