Reviews (190)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants call this a must‑have for automating repetitive admin work like tagging, notifications, metafields, inventory alerts, and data exports. Many say it’s more powerful than Shopify Flow or Zapier, handling complex workflows and custom API calls. Non‑technical merchants appreciate templates and guidance, while advanced features please technical teams. Support is frequently praised as exceptional, and many report strong ROI from reduced manual labor and avoiding custom development.

September 10, 2020

This app has saved us hundreds of hours (aka $$$) with automating customer service workflows and I feel like we've barely scratched the surface. The team is super responsive and has helped us create automations that we (frankly) thought were impossible. Probably the best app I can think of for a SMB that's strapped for time and resources but wants big impact.

Healthwick
Canada
17 days using the app
December 22, 2021

Really powerful app but there Plan are based on Shopify plan .. so more you pay on Shopify more you will pay on this app and still have the same functionality .. I just dont get it

Hooké
Canada
13 days using the app
Bonify replied December 22, 2021

Reach out to our support team and we can review your situation and come up with a fair price for your situation. :)

The thinking is that stores on higher Shopify plans are busier and add more load to our systems to process the traffic, even if they're not doing more actions. It's not perfect, but using the Shopify store plan is usually a good metric for how much load a store will add.

We tried straight "per-action" pricing early on and everyone hated it because they couldn't predict the bill. Every billing model has drawbacks, but we're open to negotiation and discussion.

August 31, 2020

Responsive and helpful team, this tool is very powerful and will do things that Shopify Flow cannot even do!
The team is always innovating and comes up with new ways workflows.
I use it to get alerts for orders with PO box addresses, high risk orders, send alerts to customers when their orders take more than 7 days to prepare.
I combine the automatic tags with the free app Shopsync and Mailchimp to send very personalized emails follow ups.
I also use it to tag customers based on their spendings so they can use special discounts.

Somethin' Sweet
Hong Kong SAR
About 1 year using the app
September 8, 2026

HW Part Store
United States
Over 7 years using the app
June 17, 2026

OpenBCI Shop
United States
Over 2 years using the app
May 20, 2026

FruitVeggies
Germany
11 months using the app
May 15, 2026

BOXXD™
Australia
Over 6 years using the app
April 28, 2026

Creado en Chile
Chile
About 5 years using the app
April 1, 2026

PLAZA
Denmark
Over 2 years using the app
February 9, 2026

Caroline's Cakes
United States
7 months using the app