Reviews (654)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful, time‑saving solution for complex multi‑carrier shipping. It automates carrier selection, live rates, box selection, and label generation, helping avoid undercharging and reduce shipping costs. Many praise its flexible rules for controlling services, handling hazmat, and advanced SKU‑based options. Support is frequently described as fast, patient, and highly knowledgeable, with strong help during setup and ongoing use.

September 11, 2024

Manohar was extremely helpful in helping me set up UPS shipping for my client's store. The app was integrated with UPS correctly, but via a screenshare, we were able to uncover why the rates weren't populating at checkout. Thank you!

World Gems And Fossils
United States
2 days using the app
PluginHive replied October 14, 2024

Thank you for your review! We're glad to hear that our app seamlessly integrates with UPS for both domestic and international shipping requirements for your gemstone business.

If you have any further questions or need assistance, feel free to reach out!

September 4, 2024

Made it very easy to ship using dimensional weight! Great support!!

RM Retailer
United States
About 1 hour using the app
PluginHive replied October 14, 2024

Thank you for your review! We’re happy that our app has made UPS shipping easier for you.

If you have any questions or need assistance, feel free to reach out!

August 29, 2024

I have rarely, if ever, received better customer service then we received from Touseef. Really amazing, as we had a small issue on our end, and we are tech dummies, in trying to set up the app with him and he walked us through it in a few calls. I would highly recommend this service and this App.

Tijon
United States
13 days using the app
PluginHive replied September 13, 2024

Thank you for your review! We’re glad to hear that you found our service exceptional and that the setup process was smooth.

It’s wonderful to know that our app is effectively managing your perfume shipments with USPS and FedEx. If you have any more questions, feel free to reach out.

August 27, 2024

Excellent customer service. Arranged for a Zoom meeting where the representative guided us through each step to customize and integrate our shipping preferences accordingly.

BPZones
United States
3 days using the app
PluginHive replied September 2, 2024

Thank you for your feedback! We’re glad the Zoom meeting helped you customize and integrate UPS shipping for your USA-based sports items and t-shirts business.

If you need further assistance, feel free to reach out. We're here to help!

August 23, 2024

Sibi was very helpful. Everything was compatible with our system

Red Dragon
Canada
13 days using the app
PluginHive replied September 2, 2024

Thank you for your feedback! We’re glad Purolator Ground worked well for your Canadian apparel store. If you need further assistance, feel free to reach out. We're here to help!

August 22, 2024

Very helpful and quick response to get free shipping set up.

Cinergy Audio
United States
About 1 month using the app
PluginHive replied September 2, 2024

Thank you for your feedback! We're glad our team quickly set up free shipping for your US-based audio components business using FedEx Ground. If you need further assistance, feel free to reach out. We're here to help!

August 15, 2024

Its ok, but no IOSS support for Sendle shipments.

Rival Performance
Australia
2 months using the app
August 13, 2024

Very good app and excellent, prompt customer support. Highly recommended.

Houseofparts
Singapore
25 days using the app
PluginHive replied August 19, 2024

Thank you for your review! We’re happy to hear that our app is helping you efficiently ship your electrical components internationally with FedEx.

If you have any further needs or questions, please feel free to reach out.

July 30, 2024

This app is going to solve all of my shipping needs, and my support call for setup was AMAZING. Great support, great product!! I can' t wait to start shipping

Kristi Palmer
United States
5 days using the app
PluginHive replied August 2, 2024

Thank you for your feedback! It was nice talking to you and helping you set up USPS for domestic deliveries and DHL for international shipments, as well as assisting with packaging for your arts and paper prints business. If you need more help, just let us know. Happy shipping!

July 29, 2024

Sibi was great help! He got in contact with me right away and helped me understand the issue and fixed it for me!

The Ethos Studio
Italy
25 days using the app
PluginHive replied August 1, 2024

Thank you for your feedback! We’re glad that Sibi was able to assist you with displaying DHL Express Worldwide shipping rates at your Shopify checkout for your Italy-based clothing store.

If you have any more questions or need further assistance, we’re here to help!