Reviews (654)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a powerful, time‑saving solution for complex multi‑carrier shipping. It automates carrier selection, live rates, box selection, and label generation, helping avoid undercharging and reduce shipping costs. Many praise its flexible rules for controlling services, handling hazmat, and advanced SKU‑based options. Support is frequently described as fast, patient, and highly knowledgeable, with strong help during setup and ongoing use.

March 14, 2024

So far the app is working great. I setup a call with support to get everything setup properly, which made it much easier. They were very helpful and everything was working when we were done.

Dukes Delites
United States
4 months using the app
March 13, 2024

Manohar was very helpful getting my app set up. He made it simple and clear, and it was helpful to me.

Fittings, Inc.
United States
About 21 hours using the app
March 5, 2024

Fantastic service! This solves so many shipping issues I was having. Kudos to the PH team!

borsalib2b
United States
3 days using the app
December 14, 2023

this app is very great for your convenience when it comes to shipping, also the customer service is point on and very helpful. all your shipping worries are gone when you use this app. I absolutely recommend using this application for all your shipping work.

Heavenly Fresh
United States
17 days using the app
November 1, 2023

Representative was extremely helpful guiding me through the app. I had no clue what I was doing, and now I feel confident to use the service. Thank you!

Carosello Pasta
United States
About 2 hours using the app
October 19, 2023

Customer service was very helpful and got my issue solved quickly with no hassle.

miiksii
United States
About 9 hours using the app
October 6, 2023

This app is easy to use and the customer service is great

Ozzy's Antiques, Collectibles & More
United States
6 months using the app
September 5, 2023

Exceptionally good support and walked me through the process. I was able to get it setup quickly. Sibi was awesome!

Natural Zing LLC (Wholesale)
United States
10 days using the app
August 24, 2023

Was quick and easy! Very helpful and was able to solve problem so I could print. Sibi was the person who helped me.

Chiwis USA
Canada
About 1 month using the app
August 17, 2023

Great app with excellent back up and customer service. Had a telephone call in the evening which was way more than I expected. Very pleased so far! Highly recommended.

Pebble Records
United Kingdom
2 months using the app