Multi‑Store Sync Power

Just an update to my 2020 review - still a great app and no issues whatsoever. Thanks to Vishal for sorting a problem very quickly as I had turned off syncing and couldn't remember how it was set up!

Great customer service which makes all the difference. We had a few hiccups at the start but Vlad and Tom were quick to reply as it is sometimes a bit difficult to get your head round different locations and what fields sync. Easy to use and straightforward app.

An extremely helpful app to sync products and collections across various sites. We have used this app for over 3 years on multiple sites with over 5000 products on each site and the app just works seamlessly. No more headache of copy paste between sites to keep them in sync. The app just works, no hassle, no errors etc. Great app for the task. Thank you for your support too over the years. Fast reply on email and google meeting too whenever needed for support etc. Can't ask for anything more. :)
Love it!

What an amazing piece of software (app). Sync of any kind is usually a pain and prone to errors but Multi‑Store Sync Power (Egnition) is a very well made app. It is perfectly syncing our products (over 5000 including SKUs) through our unique Barcodes. We could not use SKU as sync entity as they are not unique but Barcodes are and Egnition provides Barcodes as sync entity which was great news for us.
Now we can save a lot of admin time to keep the products in sync which was always a huge pain, prone to errors and expensive in many ways.
Thank you for all your help over the phone and emails.
Great work - well done!
Cheers!

I wanted to wait until we were fully set up and had been running the app for a while before rating it. This app has done exactly what we were looking for and is a great value for the price, considering how much time it is saving our team! My company has two physical stores, each with its own Shopify store, but a lot of our products are sold on both sites. We used to manually create a listing on each of our sites for each new product, manually update on each site whenever a change needed to be made for a product listing, and manually had to communicate across locations and update inventory when an item was sold at one location. Besides taking up a lot of extra time, this also left a significant margin for error and lack of consistency in the product listings across the two sites. With this app, whether we're creating a new listing or updating an existing one, we can now do that one time, in one place, and see the changes reflected across both of our sites. We were even able to sync up both of our locations for inventory, so when an item sells or is added at either store, it automatically updates across both. I also want to note that I had a few questions before installing the app and during the setup process and the developer's team has been very helpful, with fast but thorough responses to all of my questions and helped me get the app up and running quickly and smoothly. They also made sure I knew how to back up my products prior to installation so that I felt more confident when installing the app in case there had been any issues. I did have to spend some time making sure that all of our products had unique SKUs before activating the app but since I took the time to ensure that was done, I didn't have any problems once I installed the app. Very happy with this app as are my co-workers who were doing most of the manual work before, and my bosses who have the peace of mind in knowing that none of our product listings will have inconsistencies.

Great app. It´s saving a lot of time. Syncing between two stores with different currencies never been so easy. Also great support if you have any questions and ideas :-)

Don't install the app!!! Almost 2000 variants turned to negative qty and still not sure it messed up other items as well. I emailed support back and forth but they reply my email every 2 days without a solution for almost a week. Decided to just uninstall it. Now I need to fix up the whole inventory which will take me a while :(

Very good app to connect two stores. Been using it for years with no big problem. However, when I connected additional stores I have found it may not be a good solution for our business anymore. I wish the settings on what can be synced and not be synced be by store instead of same settings apply to all connected stores. I would also love to have the option to exclude at least by collection and decide which stores it affects. If your looking for a good solution on a 1-1 store, this is a good one.

App goes down erratically and causes issues with our inventory sync. If you are high SKU and high traffic store then even a 30 mins of app downtime can cause a havoc with inventory. Our store sync was down for more than 6 hours. In this day and age an essential service being down for 6 hours is a joke. Developer team is in Australia with no contact number listed or support allocated for customers in European time zones. No references for the company egnition or developers working at egnition found on LinkedIn, twitter or github. Makes us wonder if our store is in safe hands. Irresponsible? OR secretive? Stay away from the app if you are heavily reliant on store sync in (near) real time.

See Updates below:

Original Review: The app is great, all the features are very nice but lacks on what it should do best. Found multiple issues during syncs including using their fail safes. Creating an order on one store and deleting an order with the exact same items on another .. Causes inventory issues. Recommend the use of a better algorithm. Recommend providing Master slave store configuration (one way syncing). Love what you did with the prices, but give us more options for us who work the prices from the cost.. Say allow selecting the cost as the basis for the Price (cost-plus)

Update 1: Upgraded to 4 star from their great support. Once a solution is found will update

Update 2: After giving the team the details and ways to replicate the issue. The team took action and updated their app and fixed the remainder issues. We are really satisfied with the App and their amazing support. Thank you! Updated to 5-stars

If you are looking for a simple way of managing multiple stores and inventory this is by far the best app available for shopify. As a developer that has built many sites for clients this app has saved us hundreds of hours of time and hundreds of dollars managing our inventory between our stores and online sites. We have 7 physical locations with it's own inventory for each store, this app has allowed us to sync and sell ONLY the products we have in store for that particular shopify site. The developers of this app is the most professional people that I have had to pleasure of working with, we have setup a couple of online face to face meetings to discuss enhancements, configurations and minor issues that were encountered during setup and they quickly provided a solution to help us move forward. We have over 5,000 products in our stores and are adding new products daily to our main store which are being automatically synced to the other online sites for each location. We have linked our POS and Inventory system to our main site and the rest is automatically handled by Multi-Store Sync app. The configuration is pretty straight forward with a few things that you have to ensure is configured correctly, however the safety net feature allows you to build additional sites without the fear of impacting inventory on your main store.