Multi‑Store Sync Power
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (151)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app is a reliable “set and forget” solution for syncing multiple Shopify stores across countries, channels, and POS locations. It keeps inventory, products, and collections aligned in real time, preventing overselling and saving significant time. Features like automatic product creation, price rules, and duplicate management are praised. Long-term merchants highlight stability with large catalogs, and many describe support as exceptionally fast, hands-on, and highly knowledgeable.
Refine
-
By rating
I am delighted with the app. It makes your work with various country shops easier and works reliably. The support is also excellent; unfortunately, there was a problem with the app, and the support team helped me quickly. Thank you very much. I highly recommend this app to anyone who needs to synchronise between different shops (e.g. independent country shops).
We have only just started using the App to connect our 6 shopify stores to manage inventory. The set up was a bit tricky to understand, however the Support responded with lightning speed and offer expert assistance. Early days buy it does what it says it will and the support is there.
We used this app for around two years, it was always a bit glitchy and a bit slow but it generally worked. 2 weeks ago our products stopped syncing to our destination store (even though the dialogue box showed that the sync was successful). I contacted support and was met with an incredibly condescending response that we must have changed the settings (we didn't). 6 frustrating emails later, the development team conceded that they had indeed updated the software (without any notification), and the app would no longer work for us. Average product, terrible service, we've moved on.
Hi Team at Use-Ta!
Firstly, we would like to extend our sincere apologies for the inconvenience and frustration you've experienced. Thank you for taking the time to bring this to our attention; your feedback is invaluable in helping us improve.
After a thorough internal review, we recognize that we fell short in multiple areas. You were absolutely right about the inadequacies in both our communication style and the accuracy of the information provided. We understand that the recent software update blocked the manual update functionality that you were accustomed to, and for that, we are genuinely sorry.
To make amends, we are already working on an update to restore the manual sync function you relied upon. This adjustment will be rolled out in our next update. Moreover, we have conducted a comprehensive review with our support and development teams and held a 'lessons-learned' session to prevent future communication lapses.
We regret that our shortcomings have led you to move on from using our application, and we appreciate the time you spent with us. Your feedback will serve as a critical learning point for us to better our product and customer service moving forward.
Again, thank you for your honest review, and we deeply regret the inconvenience you’ve faced.
What a relief. Syncing two Shopify stores with this app works fantastic and the support is top notch!
Excellent customer service. They respond fast (within 10 minutes) via different channels. I spoke to someone in a video call who took the time to explain things clearly and help me select the right settings.
Multi Store Sync has exceeded our expectations. The setup was simple, syncing is fast and accurate, and the support team is AMAZING - quick replies and truly dedicated to helping. Wonderful app and wonderful people behind it. 5/5 stars!
I run multiple stores, i love this app! it makes it run smooth
Would change my stock levels randomly. I over sold stock and it kept changing my pictures randomly
Hi team at Ecococoon,
Thank you for sharing your experience with Multi-Store Sync Power. We understand that consistent inventory and image syncing is crucial for keeping everything running smoothly -- and we want to make sure you get the reliable setup you need.
After reviewing your account, we noticed that the stores are currently disconnected, which prevents us from fully investigating the behaviour you described. We would really appreciate the opportunity to take a closer look and help ensure everything works as intended.
If you are open to giving the app another try, we would be more than happy to assist with the complete setup, walk through the sync logic together, and make sure inventory and imagery sync exactly the way you want. Our team is here to support you every step of the way.
We have also sent a follow-up email with additional details and an offer for a call with our senior team at your convenience, so we can guide the setup and ensure everything is configured accurately going forward.
We genuinely appreciate your feedback, and we would welcome the chance to help you get the most out of the app.
Warm regards,
The Egnition Team
We've been using this app for years and is perfect for our needs of syncing some product information across multiple Shopify stores.
The support service is fantastic - Big Thanks to Alexis
