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This app ruined my store. Too many bugs can never be fixed. The developers keep asking you to find bugs. Always solving problems.
Dear User, we appreciate you taking the time to provide us and the public with your feedback. However, we noticed that our app has been installed in your Shopify store for 2 minutes in total, and that it was neither setup nor used by you at all.
We therefore have concerns about the validity of your claims.
We also noticed that this review is one of at least 5 repeated reviews left to us by multiple Shopify stores connected to the same seller, you. This violates Shopify policies, as well as good business practice.
We pride ourselves on delivering exceptional customer service and support, and we take all feedback seriously. If you would like to provide us with more information about your experience, we would be happy to assist you. However, we must also remind you that false claims or misuse of our services will not be tolerated. Thank you for your understanding.
Great app. Great support and easy to use. Just needs a little practice in the beginning and you are good to go. It does the job
This app changed the wrong SKU in my Shopify inventory. After reaching out to support a few times, I requested a refund several days ago and haven't heard anything since. These people will take your money and run, so if you make the mistake of paying for a subscription, you'd better hope it works because you're not getting that money back.
Hello. Thank you for your review.
Your Nembol subscription was fully refunded on July 27th 2021. Please double check your credit card statement.
Nembol syncs products across channels by connecting products via their product-ID of the source channel. With this mechanics, exchanges of SKU codes and edits of "the wrong SKU" are hardly possible.
However, it is always possible for a user to duplicate one of more products in Nembol, possibly edit their SKU codes, and use Nembol to re-list them on the source channel plus additional channels. These actions are instrumental to many e-commerce strategies, but if used unplanned may create a certain confusion.
Rest assured that we constantly improve our syncing and our documentation thanks to our users' feed-back. And we thank you for this. Best regards.
I was very excited to try this app, but after installing and trying to upload my first product I realized that some key product variant fields are not available to modify such as product weight, which requires manually entry via whatever sales channel you are connecting to.
Was looking forward to a one-stop shop for complete mobile management/integration of Shopify and Etsy.
Thank you for your review. The problem you were having back in 2018 has since been solved: as of 2022, Nembol gets product weight and dimensions from the source channel, when available, and offers specific fields to manage this data in the product card. Please let us know if we can help further.
OH MY GOD! I have just spent hours on two other apps that had high ratings and want to charge a fortune to use and all my products failed on importing, I changed settings did everything I could do and none of them worked. Installed this and within 2 minutes I had my first product listed on eBay - this app is absolutely wonderful!! Now let's see the sales roll in!! :D
Thank you for your praise! We work to make Nembol every day easier to use and it is a hard task! So we are particularly thankful for your appreciation! In case you had any need, just write us in the in-app chat. We reply faster during Central European business times. Thanks again.
Before the customer service could even enjoy his first coffee, I already pestered Guido with several questions. He helped me very sweetly and competently. I have rarely experienced such great customer service. 5 stars for Guido and his perfect customer service.
Wowow! Thank you, my boss will be happy! :-) And our techies have already implemented the filter to max 100 characters on Pinterest title which was blocking your listings from going on. You can rock them up now!
Have been using Nembol for 18 months approximately and not had any issues. While changing over websites I encountered a problem with one of my connections and the team helped me to get it resolved. I am up and back working again - thank you Lorenzo!
Cross listing applications in today's age are often riddled with errors, and while I'm not going to say that Nembol is perfect, I have always received good customer service and any problems I have had have been resolved promtly and completely. Overall I find the application to be the best cross-listing app out there for any purpose.
The App is easy to use and saved me so much time in creating my stores on other platforms! When I encounter problems with my account, the customer support team is super responsible and prompt in helping me to solve the issue. Highly recommended.
